HOA Field Service Technician – Multi-Trade Repairs

ODEVO US OPCO LLC; Los Angeles (CA); On-site; USD 39,000 - 45,000; Full time

Job summary

UpKept Services, the field maintenance division of the Odevo US family, seeks a skilled Field Service Technician to deliver residential maintenance for HOA/community associations. You will respond to work orders, perform preventive maintenance, and coordinate with trade partners on-site.

You will work across multiple community sites, travel locally, and operate in field environments with physical duties. A valid driver's license and ability to lift 50 lbs are required.

Qualifications

• 2+ years hands-on experience in residential or commercial maintenance.
• Two trades knowledge (e.g., plumbing, electrical, HVAC, carpentry, painting).
• Ability to read and interpret work orders and basic schematics.
• Comfortable using mobile technology for work order management and timekeeping.
• Physical ability to lift up to 50 lbs and work outdoors.

Responsibilities

• Respond to reactive maintenance requests within assigned service-level timelines.
• Diagnose issues across common trades including plumbing, electrical, HVAC, carpentry, and general repairs.
• Complete assigned work orders accurately in the work order management platform, including labor time, materials used, photos, and notes.
• Identify scope changes and elevate to the Maintenance Director before proceeding with out-of-scope work.
• Obtain customer or community manager acknowledgment on change orders or NTE adjustments as required.
• Perform routine inspections and preventive maintenance tasks across community common areas.
• Document findings and flag deferred maintenance items for Director review.
• Support seasonal maintenance programs (e.g., HVAC filter changes, irrigation walkthroughs, lighting checks).
• Serve as on-site point of contact for approved trade partners when overseeing subcontracted work.
• Verify trade partner work quality before closing associated work orders.
• Report trade partner performance issues to the Maintenance Director promptly.
• Log all time accurately in the UKG timekeeping system daily.
• Maintain vehicle, tools, and equipment in clean, organized, and safe condition.
• Adhere to all safety protocols, OSHA guidelines, and UpKept Services policies.
• Retain work order records and documentation per 5-year retention policy.
• Interact courteously and professionally with residents, boards, and managers.
• Represent UpKept Services brand standards in appearance and conduct.

Skills

Hands-on maintenance

Two trades knowledge

Tools

CINC PMS

Job description

UpKept Services, the field maintenance division of the Odevo US family, seeks a skilled Field Service Technician to deliver residential maintenance for HOA/community associations. You will respond to work orders, perform preventive maintenance, and coordinate with trade partners on-site.

You will work across multiple community sites, travel locally, and operate in field environments with physical duties. A valid driver's license and ability to lift 50 lbs are required.