HOA Compliance Driver & Field Inspector

Spectrum Association Management, Inc; Katy (TX); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Company Fleet Car Provided

5 weeks PTO

11 Annual Paid Holidays

Medical, Dental, Vision, STD/LTD, Life

401k program

Free medical clinic

Well-structured career track

Résumé du poste

Spectrum Association Management, Inc. is seeking a Compliance Driver to regularly drive through our managed communities to note homeowner non-compliance. The role involves using a company vehicle, with mileage reimbursement if using personal vehicle, and occasional walking of properties.

You will de-escalate conflicts and participate in training for effective communication. Applicants should be dependable, detail-oriented, and capable of independent work in a fast-paced environment.

Qualifications

• Must be computer literate and familiar with Microsoft Word and Excel.
• Understand how to enter data into databases and iPads.
• Must have a valid driver’s license, auto insurance, and a safe driving record.

Responsabilités

• Drive to communities Spectrum serves and note non-compliance.
• Inspect homes for compliance during drives; mileage reimbursed if using personal vehicle.
• Resolve conflicts with frustrated homeowners with training provided.
• Improve service by identifying new product and process improvements.
• Respond to customer inquiries by understanding, researching, and communicating back to the customer.
• Walk some areas of properties as required.
• Coordinate with homeowners on compliance issues and resolutions.

Connaissances

Conflict resolution

Customer service

Organization

Time management

Problem solving

Communication

Attention to detail

Multitasking

Outils

Microsoft Word

Microsoft Excel

iPads

Databases

Description du poste

Spectrum Association Management, Inc. is seeking a Compliance Driver to regularly drive through our managed communities to note homeowner non-compliance. The role involves using a company vehicle, with mileage reimbursement if using personal vehicle, and occasional walking of properties.

You will de-escalate conflicts and participate in training for effective communication. Applicants should be dependable, detail-oriented, and capable of independent work in a fast-paced environment.