HOA Community Services Administrator

4rahlp1 American Homes 4 Rent, L.P.; Las Vegas (NV); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid holidays and PTO accrual

Job summary

American Homes 4 Rent, LP is seeking an HOA Community Services Administrator in Las Vegas to manage HOA accounts, review governing documents, and coordinate board-facing activities. The role focuses on maintaining accurate accounts, paying assessments, and ensuring compliance across AMH communities.

You will interact with internal stakeholders, support audits, and communicate complex HOA updates clearly. A CAM license and HOA experience are preferred; CRM/Yardi proficiency is advantageous.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in Business Management, Real Estate, and/or related preferred.
• Minimum 2 years direct HOA experience required.
• Account collection experience preferred.
• CAM license preferred.
• Microsoft CRM Dynamics and Yardi experience preferred.
• Intermediate proficiency in Microsoft Office (Word, Outlook, and Excel) required.

Responsibilities

• Create new property HOA accounts, schedule payments, complete audits, resolve violations, review amendments and ballots, and review leasing and rental restrictions.
• Track new and developed properties in AMH communities and review data related to community size and common area elements.
• Monitor development, amendment reviews, and dissemination of governing documents; handle amendment ballot submission and filing of new documents.
• Participate in HOA Board meetings and advise stakeholders on changes impacting operations.
• Oversee HOA property accounts to ensure assessments and fees are in good standing; coordinate inspections and payments of fines.

Education

High school diploma or GED

Bachelor’s Degree in Business Management, Real Estate, and/or related preferred

2 years direct HOA experience

Account collection experience

CAM license preferred

Microsoft CRM Dynamics and Yardi experience preferred

Microsoft Office proficiency (Word, Outlook, Excel)

Tools

Microsoft CRM Dynamics

Yardi

Job description

About the Company

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Position Overview

HOA Community Services Administrator

Responsibilities

• Responsibilities include new property HOA account creation, scheduling payments, completing audits, resolving violations, review of amendments and ballots, and review of leasing and rental restrictions. Provides department assistance and support as needed. Reviews and interprets HOA documents and proposed amendments, communicates complex updates in a clear and actionable manner, and advises stakeholders on changes that may impact business operations. Responsibilities: Tracks new and developed properties in AMH communities which includes reviewing data related to community size and common area elements to accurately track property accounts. Monitors the development, amendment review, and dissemination of applicable governing documents (e.g., HOA Bylaws, HOA Covenants Conditions & Restrictions, HOA Resolutions, HOA Articles of Incorporation, HOA Rules and Regulations/Policies, etc.). This may include amendment ballot submission, filing of new governing documents, notifying appropriate parties of any changes, etc. Participates in HOA Board meetings, hearings, and business discussions related to community management and/or rules and regulations (e.g., participation as an HOA Board member as a representative of the company). Oversees and administers HOA property accounts to ensure assessments, builder fees, new owner fees, and other operating fees are brought to good standing which may include payment of company contributions to the HOA and HOA Management Fees. Ensures compliance with HOA property accounts to include coordinating inspections, submission of HOA applications, payment of violation fines and related fees, etc. Participates in meetings and briefing sessions with internal stakeholders and may address escalated HOA activity to include overseeing resolution of HOA violations and providing reports to regional and/or legal teams.

Requirements

• High school diploma or GED required
• Bachelor’s Degree in Business Management, Real Estate, and/or related preferred
• Minimum 2 years direct HOA experience required
• Account collection experience preferred
• Community Association Manager License (CAM) preferred
• Microsoft CRM Dynamics and Yardi experience preferred
• Intermediate proficiency in Microsoft Office (Word, Outlook, and Excel) required
• Excellent verbal and written communication, problem-solving, planning and analysis skills
• Strong relationship management, organizing and customer service skills
• Must be able to meet multiple deadlines
• Must be able to maintain confidentiality
• Must be able to implement process improvement changes
• Must be able to work in a team environment
• Must be able to pay close attention to details
• Must be able to adapt and flex to a changing environment

Compensation

The anticipated pay range/scale for this position is $23.19 to $27.83 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is not bonus-eligible.

Perks and Benefits

• Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program.
• The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

Background Check and E-Verify

Background check required. AMH participates in the E-Verify program. Learn more about E-Verify.

Privacy Notice

CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice. Illinois Privacy Notice: IL E-Verify Notice. Information regarding our collection and use of your personal information can be found here. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal Opportunity Employment

American Homes 4 Rent, LP ("AMH") provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail]. Know your rights. In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Company Culture

Since 2012, we've worked to deliver thousands of residents across the U.S. the joys of single-family living, with the flexibility of leasing and backing of our professional support. That’s why we're building a team that understands the power of community. We take care of each other, so that together we can take care of the people that make their home with us. As we expand, our team is always on the lookout for passionate and talented individuals to join us in simplifying the way America lives.