HOA Administrative Assistant

Troon; Town of Florida (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid time off (PTO)

Job summary

Medley at Prosperity Lakes, located in Parrish, FL, is seeking a full-time HOA Administrative Assistant to support the Community Association Manager. You will use Microsoft Word, Excel and Power Point, handle mailings, calls, and member packages, and assist with architectural reviews and website updates.

The successful candidate will have a high school diploma, at least 2 years in customer service, type at least 50 wpm, and thrive in a hospitality-oriented environment while providing superior

Qualifications

• High school diploma or equivalent.
• 2 years' experience in a customer service position.
• Proficient with Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Provide support to Management staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
• Assist with questions, policies, concerns or complaints in a timely, professional manner.
• Must be proficient with Microsoft Word, Excel, Power Point.
• Provide exceptional customer service to members to ensure a memorable experience.
• Assist with Architectural Review applications: review with owners for compliance with submission requirements, manage applications and correspondence.
• Act as receptionist and information source to general public and provide information to orient new owners about the HOA and amenities.
• Maintain and update community website and create promotional materials for the website and weekly eblast communications to members.
• Possess excellent written and verbal communication skills in order to directly communicate with Owners and guests.
• Assist Community Association Manager in various special projects as needed.

Skills

Customer service

Typing 50 wpm

Multitasking

Professional demeanor

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Medley at Prosperity Lakes, located in Parrish, FL is excited to announce the opportunity of a full-time HOA Administrative Assistant! This role will provide administrative support to Community Association Manager and will utilize Homeowner website and standard Microsoft office programs and assist in special projects. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the properties managed by Troon.

Compensation:

$20.00 per hour

Schedule: Monday:

Friday 9am-5pm

Essential Job Duties:

• Provide support to Management staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
• Assist with, questions, policies, concerns or complaints in a timely, professional manner.
• Must be proficient with Microsoft Word, Excel, Power Point.
• Provide exceptional customer service to members to ensure a memorable experience.
• Assist with Architectural Review applications: review with owners for compliance with submission requirements, manage applications and correspondence.
• Act as receptionist and information source to general public and provide information to orient new owners about the HOA and amenities.
• Maintain and update community website and create promotional materials for the website and weekly eblast communications to members.
• Possess excellent written and verbal communication skills in order to directly communicate with Owners and guests.
• Assist Community Association Manager in various special projects as needed.

Education/Experience:

• High School diploma or equivalent.
• 2 years' experience in a customer service position required.

Special Skills:

• Minimum typing speed of 50 wpm.
• Able to multitask in a high volume, fast-paced environment.
• Must be physically able to stand, sit, stoop, bend and lift up to 15 lbs.
• Possess and able to present a professional demeanor at all times to Members and Guests.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.