HME Medical Equipment Technician II

Avera Health; Watertown (SD); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

PTO from day 1

Retirement matching up to 5%

Career development & mentorship

Job summary

Avera Home Medical Equipment is seeking an HME Technician II to deliver, set up, and maintain medical devices at patients’ homes and facilities. You will educate patients, perform safety checks, and handle documentation for deliveries, pickups, and reimbursements.

This role requires physical work, independent tasks, and on-call availability. A valid driver’s license is required, and 1–3 years of related experience is preferred.

Qualifications

• High School diploma or GED or equivalent.
• Valid Driver's License upon hire.
• 1–3 years of related medical equipment work preferred.
• Ability to lift and perform home visits and equipment setup.

Responsibilities

• Deliver, set up, and maintain medical devices to patients at homes or facilities.
• Educate patients and caregivers on safe operation and maintenance of equipment.
• Perform routine cleaning, safety checks, and documentation of deliveries and pickups.
• Process transactions and ensure proper reimbursement documentation.
• Occasional on-call shifts after hours and weekends.

Skills

Delivery

Equipment setup

Maintenance

Educate patients

Documentation

On-call readiness

Education

High School diploma or GED

Job description

Location:Avera Home Medical Equipment-WatertownWorker Type:RegularWork Shift:Day Shift (United States of America)Pay Range:The pay range for this position is listed below. Actual pay rate dependent upon experience.$21.75 - $27.25Position HighlightsYou Belong at AveraBe part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.A Brief OverviewA Home Medical Equipment (HME) Technician II is responsible for the delivery, setup, and maintenance of medical devices—such as hospital beds, wheelchairs, and oxygen concentrators—directly to patients' homes, facility or other living facility. Educate patients and caregivers on safe equipment operation, perform routine cleaning and safety checks, and maintain accurate delivery documentation. This role often requires physical lifting, independent work, and availability for on-call shifts.What you will doDevelop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.Transport equipment safely using company vehicles, managing delivery routes, and coordinating pick-ups of used equipment items.Assemble medical devices on-site and provide clear, compassionate demonstrations to patients and families to ensure they understand how to use the equipment safely.Completes all required documentation for equipment setups, deliveries, and pickups in compliance with company policies and regulatory requirements.Accurately process transactions, including new customer registration, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work-in-progress updates.Understands reimbursement guidelines, secures necessary signatures, and documents all information required to support proper reimbursement.Conducts home visits to perform equipment quality checks and reinforce safe and appropriate equipment use.Performs routine preventive maintenance and minor repairs according to manufacturer guidelines and company standards.Cleans and decontaminate equipment per manufacturer instructions and organizational infection control protocols.Available for on-call assignments as needed (after business hours &/or weekends).Essential QualificationsThe individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.Required Education, License/Certification, or Work Experience:High School or GED Equivalent or equivalent combination of education and experienceDrivers License - Licensing Board Upon HirePreferred Education, License/Certification, or Work Experience:Experience with Medical Equipment1-3 years of related work experienceExpectations and StandardsCommitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.Promote Avera’s values of compassion, hospitality, and stewardship.Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.Maintain confidentiality.Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.Benefits You Need & Then SomeAvera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.PTO available day 1 for eligible hires.Up to 5% employer matching contribution for retirementCareer development guided by hands-on training and mentorshipAvera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].