Hive Server

Mohegan Sun

Wilkes-Barre (Luzerne County)

On-site

USD 25,000 - 35,000

Full time

14 days+

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Job summary

Mohegan Sun is seeking an entry-level Hive Server in Wilkes-Barre, PA, to provide excellent guest service in a vibrant casino environment. Responsibilities include welcoming guests, taking orders, and managing payments while ensuring compliance with alcohol service regulations. This full-time position offers a dynamic work atmosphere with endless career possibilities.

Qualifications

Must be at least 18 years of age.
High school diploma or equivalent experience.
Related experience in food service is desirable.

Responsibilities

Greets guests and presents menus.
Takes guest orders and serves food.
Checks identification for alcohol service.

Skills

Customer Service

Food Knowledge

POS System Operation

Education

High School Diploma or GED

Job description

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Job Duties

Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage and wagering. Takes guest orders, places orders using POS System. Serves courses from kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, accepts payment, and makes change. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other’s tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service.

Minimum Qualifications

Must be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.

Work Shift

Regular

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Seniority level