HIV Care Case Manager — Outreach & Housing Support

Socket.dev; Boston (MA); On-site; USD 31,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

403B retirement plan

Pre-tax MBTA pass with 40% discount

bilingual proficiency bonus

Job summary

Boston Health Care for the Homeless Program seeks a Medical Case Manager to join our multidisciplinary HIV care team serving people experiencing homelessness in greater Boston.

This full-time, union position supports patients by conducting assessments, developing care plans, coordinating services, and reducing barriers to engagement in care; funding extends through February 2028 with possible renewal.

Qualifications

• Strong organizational, interpersonal, written, and verbal communication skills.
• Commitment to equitable and culturally appropriate care for diverse populations.
• Bi-lingual fluency in Spanish is preferred.

Responsibilities

• Assess new HIV patients for financial, psycho-social, housing, and other needs and develop a comprehensive service care plan.
• Assist patients in attending important appointments and address barriers to care by coordinating transportation and services.
• Identify patients who will benefit from outreach visits and participate in multidisciplinary care planning and coordination of care.
• Conduct intensive outreach visits to connect patients who are newly diagnosed or out of care.

Skills

Communication skills

Teamwork

Bilingual Spanish (preferred)

Organizational skills

Education

Associate or bachelor’s degree in a related field or equivalent two years experience

Job description

Boston Health Care for the Homeless Program seeks a Medical Case Manager to join our multidisciplinary HIV care team serving people experiencing homelessness in greater Boston.

This full-time, union position supports patients by conducting assessments, developing care plans, coordinating services, and reducing barriers to engagement in care; funding extends through February 2028 with possible renewal.