HIV/AIDS Data Quality Consultant

Health & Human Services; North Carolina; On-site; USD 53,000 - 92,000; Full time

Job summary

Health & Human Services in North Carolina is seeking a Program Coordinator IV (S) to support statewide HIV surveillance by maintaining data in eHARS and NC EDSS. You will evaluate workflows, coordinate pediatric surveillance, and ensure timely data processing for field investigations.

The role requires strong data management, confidentiality, and the ability to work independently in a fast-paced public health environment. Salary ranges apply with federally funded status noted.

Qualifications

• Bachelor's degree required; minimum 3 years of related experience.
• Experience with HIV/AIDS surveillance and data systems.
• Ability to maintain confidentiality and work independently.

Responsibilities

• Maintain HIV surveillance data in eHARS and NC EDSS to support statewide reporting.
• Evaluate reporting workflows and identify reports needing regional follow-up.
• Coordinate pediatric HIV surveillance data collection and ensure timely data submission.

Skills

Public health surveillance

Data management

Written & verbal communication

Confidentiality

Education

Bachelor's degree in public health or related field

Tools

eHARS

NC EDSS

Job description

Agency Dept of Health and Human Services Division Public Health Job Classification Title Program Coordinator IV (S) Position Number 65005913 Grade NC14

About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The HIV/AIDS Data Quality Consultant supports statewide HIV surveillance by maintaining accurate, timely data within the electronic HIV/AIDS Reporting System (eHARS) and the NC Electronic Disease Surveillance System (NC EDSS). The position evaluates reporting workflows, identifies cases requiring regional follow‑up, and ensures rapid turnaround of information to support timely field investigation. This role also serves as the primary contact for Pediatric HIV surveillance activities and assists with data collection and documentation for pediatric cases. The Consultant provides technical expertise on required data submissions, system integration needs, and program reporting requirements. The position operates in a fast‑paced environment that requires independent work planning, consistent communication, and strong data‑management skills.

Key Duties Include:

• Maintaining accurate, up‑to‑date HIV surveillance data in eHARS and NC EDSS to support statewide reporting requirements.
• Evaluating case‑report workflows to determine which reports require regional follow‑up and ensuring timely referral for field investigation.
• Serving as the primary contact for Pediatric HIV surveillance activities and coordinating data collection for pediatric cases.
• Reviewing incoming case information and ensuring rapid turnaround so field staff can locate and interview individuals as quickly as possible.
• Compiling, printing, and preparing data sets for program management and surveillance reporting needs.
• Communicating clearly and concisely with program partners regarding data needs, reporting timelines, and documentation requirements.
• Supporting the preparation and submission of required monthly data transmissions to CDC and verifying technical accuracy.
• Identifying opportunities to improve business processes, reporting workflows, and data‑system integration.
• Coordinating with internal program staff to resolve data discrepancies, address reporting issues, and maintain data quality standards.
• Managing self‑directed daily work while ensuring adherence to required timelines, quality standards, and confidentiality expectations.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $52,592.00 - $92,036.00 Recruitment Range: $52,592.00 - $59,899.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required.

Applicants who possess the following skills are preferred:

• Experience interpreting and applying public health reporting regulations for STD/HIV/AIDS cases in North Carolina, including policies related to disease control and case‑management protocols.
• Demonstrated experience using eHARS and NC EDSS to enter, review, and update HIV and STD surveillance data, including the application of morbidity statistics and public health program evaluation principles.
• Experience preparing and delivering clear written and verbal communications to diverse audiences and contributing to program planning or needs‑assessment activities that support unit objectives.
• Demonstrated success reviewing and processing detailed surveillance reports and evaluating data‑processing workflows to identify errors, ensure accuracy, and support system improvement.
• Experience working collaboratively with team members to resolve surveillance‑processing issues, coordinate information flow, and maintain consistent data‑quality standards.
• Demonstrated commitment to maintaining strict confidentiality and secure handling of sensitive patient information in accordance with public health privacy requirements.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is 100% Federally Funded

Physical Requirements

Ability to work independently in non-handicapped accessible areas.

About the NC Division of Public Health (DPH)

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.

About the Communicable Disease Branch

The Communicable Disease Branch strives to protect and improve the health of people in North Carolina through disease detection, tracking, investigation, control, education, prevention and care activities to reduce morbidity and mortality resulting from communicable diseases that are a significant threat to the public. The Communicable Disease Branch works with the public, local health departments and other public health agencies, healthcare professionals, educators, businesses, communities and healthcare facilities to ensure that North Carolina is prepared to respond to any communicable disease situation that affects the people who live, work and visit here.

Compensation and Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.
• Visit the website forState Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

• Bachelor's degree from an appropriately accredited institution and three (3) years of experience related to the area of assignment OR An equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.