Hitch Technician: Towing Packages & Customer Care

U-Haul; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Job summary

U-Haul is seeking a Hitch Service Technician at our Houston location to help customers with towing packages and installations. The role emphasizes hands-on technical work and strong service orientation.

A valid driver’s license, basic wiring and tool experience, and a high school diploma are required. You will participate in U-Haul University and may earn bonuses as part of onboarding.

Qualifications

• Valid driver’s license and the ability to maintain a good driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Hands-on

Technical troubleshooting

Education

High School diploma or equivalent

Tools

Hand and power tools

Job description

U-Haul is seeking a Hitch Service Technician at our Houston location to help customers with towing packages and installations. The role emphasizes hands-on technical work and strong service orientation.

A valid driver’s license, basic wiring and tool experience, and a high school diploma are required. You will participate in U-Haul University and may earn bonuses as part of onboarding.