Hitch Service Technician: Hands-On Towing & Customer Tech

U-Haul; Northborough (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

401(k) Savings Plan

Employee Discounts

Job summary

U-Haul is seeking a Hitch Service Technician to join our Moving and Storage Center team. You will assess customer needs, explain towing packages, and install the right tow solutions with safe, hands-on service.

Candidates should have a valid driver's license, basic wiring and tool experience, and a High School Diploma or equivalent. We offer on-the-job training, competitive pay, and benefits. Join a team with career stability and opportunities for advancement.

Qualifications

• High School Diploma or equivalent required.
• Valid driver's license with clean driving record.
• Experience with basic wiring and hand/power tools preferred.

Responsibilities

• Understand and explain U-Haul's towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing education through U-Haul University.

Skills

Mechanical aptitude

Customer service

Valid driver's license

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Job description

U-Haul is seeking a Hitch Service Technician to join our Moving and Storage Center team. You will assess customer needs, explain towing packages, and install the right tow solutions with safe, hands-on service.

Candidates should have a valid driver's license, basic wiring and tool experience, and a High School Diploma or equivalent. We offer on-the-job training, competitive pay, and benefits. Join a team with career stability and opportunities for advancement.