Hitch Service Technician: Hands-On Tech & Customer Care

U-Haul; Hamden (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hiring bonus of $100

Health insurance & prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

A leading moving solution provider is looking for a Hitch Service Technician in Hamden, CT. This position requires excellent customer service skills and technical expertise in installing towing packages. You will work directly with customers, providing support and maintaining a safe work environment. Eligible employees get benefits like health insurance, paid holidays, and bonuses. Additionally, certifications for propane filling and forklift operation will be provided upon employment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• Willingness to work in a customer service setting.
• Basic wiring and hand/power tool experience.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Assist customers with products and services at the U-Haul center.
• Participate in ongoing education through U-Haul University.

Skills

Customer service

Basic wiring

Hand/power tool experience

Education

High School Diploma or equivalent

Job description

A leading moving solution provider is looking for a Hitch Service Technician in Hamden, CT. This position requires excellent customer service skills and technical expertise in installing towing packages. You will work directly with customers, providing support and maintaining a safe work environment. Eligible employees get benefits like health insurance, paid holidays, and bonuses. Additionally, certifications for propane filling and forklift operation will be provided upon employment.