Hitch Service Technician: Hands-On Auto Enthusiast

U-Haul; Mechanicsburg (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life Insurance

Job summary

U-Haul is seeking a Hitch Service Technician at our Mechanicsburg, PA location. You will apply hands-on technical skills to inspect, install and explain hitch packages, ensuring safe, reliable towing options for customers. This role emphasizes customer service and practical problem solving.

We offer on-site training, opportunities for advancement, and bonus opportunities for performance. A valid driver's license and basic wiring/tool experience are required to succeed in this hands-on position.

Qualifications

• Must have a High School Diploma or equivalent.
• Valid driver’s license with good driving record.
• Basic wiring and hand/power tool experience.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Manual dexterity

Safety awareness

Education

High School Diploma or equivalent

Tools

Hand/power tools

Wiring knowledge

Job description

U-Haul is seeking a Hitch Service Technician at our Mechanicsburg, PA location. You will apply hands-on technical skills to inspect, install and explain hitch packages, ensuring safe, reliable towing options for customers. This role emphasizes customer service and practical problem solving.

We offer on-site training, opportunities for advancement, and bonus opportunities for performance. A valid driver's license and basic wiring/tool experience are required to succeed in this hands-on position.