Hitch Service Tech: Tow Packages & Customer Care

U-Haul; Whitehall (Lehigh County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Hiring bonus

Cash bonus after certification

Career advancement

Mindset App Reimbursement

Gym Reimbursement

Health insurance

Paid holidays, vacation, sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Hitch Service Technician in Whitehall, PA to understand and explain towing packages, recommend and install the right tow package on customer vehicles, and deliver exceptional support to customers. The role involves some physical work and continuous training through U-Haul University.

Applicants must have a valid driver's license, basic wiring and tool experience, and a high school diploma or equivalent. Safety awareness and a team-focused attitude are essential for success.

Qualifications

• Valid driver’s license and a good driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent.

Responsibilities

• Explain U-Haul’s towing packages to customers.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to customers.
• Other duties as assigned.
• Participate in ongoing education through U-Haul University.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Basic wiring knowledge

Hand/power tools proficiency

Job description

U-Haul is seeking a Hitch Service Technician in Whitehall, PA to understand and explain towing packages, recommend and install the right tow package on customer vehicles, and deliver exceptional support to customers. The role involves some physical work and continuous training through U-Haul University.

Applicants must have a valid driver's license, basic wiring and tool experience, and a high school diploma or equivalent. Safety awareness and a team-focused attitude are essential for success.