Hitch Installation Technician – Hands-On, Customer-Facing Tech

Amerco Inc; Washington, Northern (District of Columbia, KY); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & Vision Plans

Gym Reimbursement Program

Job summary

U-Haul is seeking a Hitch Service Technician to work in our Moving and Storage Center lots, applying hands-on mechanical and customer service skills to select and install tow packages for a variety of vehicles.

You will participate in ongoing training through U-Haul University, follow safety procedures, and deliver exceptional service to customers while contributing to the efficiency and reliability of our hitch services across locations.

Qualifications

• Valid driver’s license with a clean driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Mechanical aptitude

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Electrical wiring

Job description

U-Haul is seeking a Hitch Service Technician to work in our Moving and Storage Center lots, applying hands-on mechanical and customer service skills to select and install tow packages for a variety of vehicles.

You will participate in ongoing training through U-Haul University, follow safety procedures, and deliver exceptional service to customers while contributing to the efficiency and reliability of our hitch services across locations.