Historic Hotel Host: Guest Experience & Service

Silverado Franklin; Deadwood (SD); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Excellent benefits

Paid vacations

401k

Opportunities for advancement

Job summary

Silverado Franklin Historic Hotel & Gaming Complex in Deadwood, SD seeks a friendly host to welcome guests and guide them to their tables. You will provide menus, inform guests who will serve them, and manage seating requests to optimize flow during service.

As part of the front-of-house team, you’ll maintain a clean host area, relay messages to servers and bussers, and assist with duties as needed. You may handle cash transactions and help ensure a safe, enjoyable dining experience for all

Qualifications

• Experience in fast-paced dining environments preferred.
• Strong customer service and communication skills.
• Ability to manage seating and guest flow.
• Basic cash handling and POS familiarity.

Responsibilities

• Greet guests and escort to their table.
• Provide menus and inform guests who will serve them.
• Handle special seating requests.
• Relay messages to servers and bussers.
• Maintain a clean host area.
• Take, ring in, and deliver all food and beverage orders as required.
• Inform customers of daily specials and new menu items.
• Balance cash and process payments; enter orders in the POS.
• Maintain safe, sanitary practices in dining areas.
• Assist with side work and other duties as assigned by supervisor.

Skills

Guest greeting

Table seating

Customer service

Cash handling

Job description

Silverado Franklin Historic Hotel & Gaming Complex in Deadwood, SD seeks a friendly host to welcome guests and guide them to their tables. You will provide menus, inform guests who will serve them, and manage seating requests to optimize flow during service.

As part of the front-of-house team, you’ll maintain a clean host area, relay messages to servers and bussers, and assist with duties as needed. You may handle cash transactions and help ensure a safe, enjoyable dining experience for all