[Hiring] Operations Manager @Datavant

Datavant; United States; Remote; USD 57,000 - 60,000; Full time

Job summary

A leading company in health data exchange is seeking a remote Operations Manager to oversee operations, manage staffing, and ensure high-quality customer service. The ideal candidate will have leadership experience and strong organizational skills. Join a diverse team dedicated to innovative healthcare solutions.

Qualifications

• Leadership experience required.
• Proficiency in Microsoft Office is necessary.

Responsibilities

• Oversee regional staff and daily operations.
• Recruit, hire, and train qualified staff.
• Ensure customer satisfaction and quality improvement.

Skills

Leadership

Organizational Skills

Problem-Solving

Communication

Microsoft Office

Education

High School Diploma or GED

Four-year degree

Job description

May 13, 2025 - Datavant is hiring a remote Operations Manager. Salary: $57,000 - $60,000 USD. Location: USA.

About Datavant

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and healthcare providers.

Joining Datavant means becoming part of a high-performing, values-driven team dedicated to tackling healthcare’s complex problems with innovative solutions. We value diversity in professional, educational, and life experiences to achieve our bold healthcare vision.

Position Overview

This role is a key part of the leadership team, responsible for establishing and executing strategic plans for client partnerships. The Operations Manager will lead staffing, organize operations, and ensure high-quality customer service, profitability, and workforce satisfaction.

Responsibilities

1. Leadership and Operations Management

• Oversee regional staff and daily operations, standardize processes across teams and departments.
• Proactively address customer issues and understand key financial metrics to manage operations effectively.
• Ensure comprehensive understanding and utilization of company technology and new product lines, including staff training.

1. Staffing and Training

• Recruit, hire, and train qualified staff, conduct annual competence assessments.

1. Customer Service and Quality Assurance

• Support a service environment focused on customer satisfaction and quality improvement.
• Meet deadlines, respond promptly to inquiries, administer payroll, and conduct performance reviews.

1. Confidentiality and Compliance

• Uphold security and confidentiality regulations related to medical records.

1. Customer Engagement

• Engage with directors and administrators to resolve service issues, organize reviews, and maintain team meetings.

1. Additional Duties

• Assist the Director of Operations and perform other duties as assigned.

Qualifications

• High School Diploma or GED, 18+ years old, valid driver’s license, and proof of insurance.
• Leadership experience, organizational skills, problem-solving ability, excellent communication skills, and proficiency in Microsoft Office.
• Willingness to travel as needed.

Preferred Qualifications

• Four-year degree, RHIT or RHIA certification, 2+ years in operations management, knowledge of ROI and HIM services, typing skills (50 wpm).

Additional Information

We are committed to diversity and equal opportunity employment. The total compensation range is $57,000–$60,000 USD, with details provided in the job posting. Post-offer health screenings and vaccinations may be required, with exemptions considered on a case-by-case basis. This role does not offer sponsorship.

For more details on our policies and data collection, please see our Privacy Policy and related links. To request accommodations, contact us at [e-mail].