Hiring ASAP Sales Coordinator & Customer Service seeking to train into MANAGERS

Optimum Retail Dynamics; Flint (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A dynamic retail agency in Flint is looking for an entry-level Sales Coordinator & Customer Service representative. In this role, you will interact directly with consumers and assist them in choosing products and services, all while maintaining a positive brand image. The position offers training and the opportunity for advancement in a fast-paced environment. Ideal candidates are personable and proactive, with basic computer skills and a commitment to customer satisfaction. Join us in a rewarding entrepreneurial journey!

Qualifications

• Highly personable and outgoing team member needed.
• Ability to interact daily with consumers and follow up on sales leads.
• Proactively approaches problems with a solution-oriented mindset.

Responsibilities

• Follow up daily on customer leads through multiple channels.
• Deliver exceptional customer care and resolve complaints professionally.
• Attend daily team meetings to strategize territory and product plans.
• Maintain performance standards in customer satisfaction.
• Build knowledge of products and market compliance.
• Hire, train, and develop other team members.

Skills

Personable and outgoing

Solution-oriented mentality

Basic computer skills

Ability to maintain compliance

Job description

Hiring ASAP Sales Coordinator & Customer Service seeking to train into MANAGERS

• Full-time

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams’ growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.

Are you someone who thrives in a progressive, fast-paced, deadline-driven environment? Are you eager to be a part of an up and coming enterprise and excited to help build it from the ground up?

The Customer Service & Sales Coordinator position is an entry level position in our firm with the unlimited opportunity for advancement only offered in a entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers, and is essentially the eyes, ears, and voice of the brand. The Customer Service & Sales Coordinator’s main responsibility is to interact with consumers directly and assist them in choosing the appropriate products and services needed for their households while maintaining a consistently positive brand image. The few coveted spots in the customer-facing team will be trained in all product knowledge and customer service / sales techniques and how these translate across all departments of our firm.

If you are up for a challenge, the main responsibilities include but are not limited to:

• Follow up on assigned customer leads and business prospects daily through direct contact on multiple channels
• Deliver exceptional customer care and always resolve any issues or complaints with professionalism and in a timely manner
• Attend regular team meetings daily to strategize territory and product plans
• Maintain exceptional performance standards in customer satisfaction and closing customer leads
• Maintain open communication with management and other team members
• Build a thorough working knowledge of products, consumer demand, market prices & brand compliance
• Hire, train and develop other team members

What we are looking for in our next team member:

• Highly personable, outgoing and positive team member
• Ability to adhere to strict compliance policies
• Comfortable interacting with consumers daily and following up sales leads
• Proactively approaches problems with solution oriented mentality
• Basic computer skills and technical proficiency
• All training is provided as this is an entry level position, we just need the right raw material!

Check us out online!

www.optimumretaildynamics.com

Twitter: @OptimumRetailDynamics

All your information will be kept confidential according to EEO guidelines.