HIQA - Deputy Borough/Unit Coordinator

New York City Department of Transportation; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

55a Program

Public Service Loan Forgiveness

New York City residency eligibility

Job summary

The New York City Department of Transportation seeks an Associate Inspector (Highways) to supervise and train inspection staff in field and office operations, review enforcement actions, and ensure quality control of reports. The role requires strong communication and organizational skills, plus experience with DOT platforms and office software.

Ideal candidates have supervisory experience, a background in field operations, and the ability to liaise with contractors and city agencies.

Qualifications

• Selected candidate should possess supervisory experience, strong field operation and administrative background.
• Excellent communication, organization, writing skills and experience working with technical and non-technical staff.
• Preference will be given to candidate with intermediate to advance computer skills (Word, Outlook & Excel) and familiarity with DOT platforms.

Responsibilities

• Supervise, train, and evaluate inspection staff in field and office operations.
• Review, audit, and ensure quality control of inspection reports and enforcement actions.
• Represent the Borough or Unit in meetings and liaise with contractors, city agencies, and the public.

Skills

Supervisory experience

Field operation experience

Administrative background

Excellent communication

Organization

Writing skills

Tools

HIQA DASH System

NYCSTREETS

Collector

Microsoft Word

Outlook

Excel

Job description

In order to be considered for this position candidate must be serving permanently in the title, or reachable on the civil service list.

The Department of Transportations (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

Under direction of HIQA's Borough or Unit Coordinator, the Deputy will perform the following functions: supervise, train, and evaluates the work of inspection staff in both field and office operations; demonstrates comprehensive knowledge of DOT, HIQA, ADA, and all applicable rules and regulations; provides training to inspection staff as needed; reviews, audits, and ensures quality control of inspection reports, enforcement actions, and compliance documentation; distributes, monitors and manages inspection workload within assigned borough or operational unit; conducts special inspections, protest inspections, and complex investigations involving unusual, disputed, or high-risk conditions; responds timely to high-priority complaints and inquiries from Executive Staff, Commissioner's Office, Mayor's Office, Elected Officials, Media, and other agencies; assists in the development, review, and modification of policies, procedures, operational standards, and training materials; represents the Borough or Unit in meetings and serves as a liaison to contractors, utility companies, city agencies, and the public; maintains professional communication, administrative compliance, court representative, and supervisory responsibilities; conducts vehicle, equipment, and operational audits to ensure safety, accountability, and readiness; issues summonses and appears in court when required; prepares various reports; responds in a professional and timely manner to operational/administrative requests from HIQA's Administrative/Executive Staff; supervise the office staff in the absence of the Borough Coordinator or Unit Coordinator; participates in the interviewing process for new hires; approves timesheets; prepares tasks and standards, performance evaluations, and probationary reports; takes appropriate disciplinary action when needed by submitting required documentation; attends workshops and training classes.

ASSOCIATE INSPECTOR (HIGHWAYS - 31645

Minimum Qualifications

• 1. Six years of full-time paid experience in the construction and/or repair of roads and sewers, one year of which must have been in a supervisory capacity; or


• 2. Four years of experience, as described in \"1\" above, at least one year of which must have been in a supervisory capacity, plus two years of education in an accredited college or technical school in a program specializing in the construction or repair of roads and sewers, or education toward a baccalaureate degree in Engineering, Architecture or Engineering Technology with a specialization in the area of roads or sewers; or


• 3. At least one year of experience, as described in \"1\" above, which must have been in a supervisory capacity, plus completion of an approved five year apprenticeship program in highway or sewer inspection; or


• 4. Completion of three years of apprenticeship in highway or sewer inspection plus either three years of experience as described in \"1\" above, one year of which must have been in a supervisory capacity, or one year of experience as described in \"1\" above, which must have been in a supervisory capacity and two years of education as described in \"2\" above; or


• 5. Education and/or experience which is equivalent to \"1\", \"2\", \"3\", or \"4\" above.

All candidates must have one year of experience as described in \"1\" above, which must have been in a supervisory capacity.

Preferred Skills

• Selected candidate should possess supervisory experience, strong field operation and administrative background.


• Excellent communication, organization, writing skills and experience working with technical and non-technical staff.


• Preference will be given to candidate with intermediate to advance computer skills (Microsoft Word, Outlook & Excel), and strong knowledge of HIQA's DASH System, NYCSTREETS, Collector, and related DOT platforms.


• HIQA is a 24/7 operation, and the selected candidate may be required to work nights or weekends as part of their regular shift.


• In order to be considered for this position candidate must be serving permanently in the title, or reachable on the civil service list.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.