HIM Tech I

HonorHealth; Phoenix (AZ); Hybrid; USD 42,000 - 62,000; Full time

Job summary

HonorHealth’s Health Information Management team seeks a detail‑oriented professional to process patient health information, handle release of information requests, and ensure records meet regulatory standards in a fast-paced environment.

Training is on-site for four weeks, then a remote option is available for Arizona residents who meet productivity standards. The role emphasizes accuracy, scanning prep, indexing, and collaboration with departments to safeguard confidentiality.

Qualifications

• 1 year customer service experience in a high-volume environment.
• 1 year experience in release of information, correspondence, master patient index maintenance, records analysis, or medical records processing (preferred).
• RHIT certification preferred.
• Associates degree preferred.

Responsibilities

• Analyzes medical records for completeness, accuracy, timeliness, clarity, and indexing.
• Reviews ROI requests for validity and privacy compliance, and fulfills requests via mail, CD, or electronic means.
• Prepares and scans records, verifies names and accounts, and indexes documents in the EHR.
• Participates in department safety initiatives and completes required safety competencies.
• Performs other duties as assigned.

Skills

Customer service

Attention to detail

Medical records management

Data entry

Education

RHIT Certification

Associates Preferred

Job description

Category: Health Information

Primary City/State: Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Shift: Day

Department: Health Information Management

Training on-site first 4-weeks; then remote work based on high productivity standards are met. Must reside in the state of Arizona.

Work hours: Mon - Fri 8:30am -5pm

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY Responsible for processing patient health information, identifying, receiving and tracking deficiencies, quality reviews for all medical records. This position analyzes medical record content for presence, accuracy, completeness, timeliness, clarity, authentication, and legibility. This position is also responsible for responding to internal and external release of information requests in accordance to existing laws governing confidentiality and the release of medical records. ESSENTIAL FUNCTIONS

• Analyzes electronic records to ensure all patient accounts meet State, Federal, and other regulatory and accreditation rules. Performs these duties in accordance to HonorHealth Medical Staff Rules and Regulation requirements regarding record completeness. Performs chart analysis of medical records for documentation deficiencies and completeness.
• Collects and verifies receipt of discharged patient records. Prepares records for scanning and scans records into the electronic health record. Reviews electronic images for quality, correct name, correct account, and patient indexing information. Organizes loose documents and prepares documents for scanning, then reviews electronic images and indexes the documents accordingly.
• Reviews release of information (ROI) requests for medical records and/or radiology images to determine validity requests, identity of requestors, and appropriateness of releasing the information based on State and Federal privacy regulations. Assists customers with properly completing requests for medical records, fulfilling those requests via mail, compact disc (CD), electronic mail, or other approved means approved by departmental policy.
• Actively participates in department activities. Actively participates in safety initiatives and risk mitigating measures where appropriate. Completes all position and department safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Education

• High School Diploma or GED Required
• Associates Preferred

Experience

• 1 year customer service experience in a high volume/fast pace environment. Required
• 1 year experience in any or all of the following: Release of information, correspondence, master patient index maintenance, records analysis, medical records processing. Preferred

License and Certifications

• Registered Health Information Technician (RHIT) - Certification Preferred

We're all in for your career.