HIM Specialist

Hsmconsulting; Chicago (IL); On-site; USD 55,074,000 - 74,299,000; Full time

Job summary

Huron is seeking an HIM Document Scanning & ROI Specialist to support health information management for the Hutchinson Regional system. You will prepare, scan, index, reconcile and release health records, while maintaining HIPAA compliance.

Responsibilities include ROI processing, protecting PHI, ensuring accuracy, and providing excellent service to patients and providers. A high school diploma and 2+ years in health information management are required; RHIT/RHIA preferred.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in Health Information Management, medical records, document imaging, or a related healthcare setting.
• Knowledge of HIPAA privacy and security regulations.
• Strong organization, communication, and customer service skills.
• Ability to prioritize work and manage multiple tasks in a fast-paced environment.
• Ability to work independently and collaboratively.

Responsibilities

• Reconcile patient records and supporting documentation.
• Collect discharged records and loose documents from assigned departments.
• Follow up on missing records and documentation.
• Prepare, scan, and index patient records into the EHR.
• Validate image quality, patient identification, and document accuracy.
• Maintain productivity and quality standards for document processing.
• Retrieve electronic and paper ROI records for authorized release.
• Validate authorizations and supporting documentation.
• Process ROI requests from patients, providers, payers, attorneys, auditors, and other approved parties.
• Manage subpoenas, court orders, and legal requests.
• Communicate authorization requirements to requestors when needed.
• Enter, track, and maintain ROI requests in designated systems.
• Scan and attach ROI documentation to the patient record.
• Escalate unusual or sensitive requests appropriately.
• Provide exceptional customer service to patients, providers, and internal stakeholders.
• Serve as a point of contact for HIM-related inquiries.
• Answer department phone calls and assist visitors.
• Support departmental projects and process improvement initiatives.
• Assist with additional HIM functions as assigned.
• Protect the confidentiality and security of PHI.
• Adhere to HIPAA, state, federal, and organizational requirements.
• Follow established HIM, ROI, and document management policies.
• Support quality assurance and continuous improvement efforts.
• Maintain accuracy, compliance, and turnaround time standards.

Skills

Organization

Communication

Customer service

Data entry

HIPAA knowledge

Education

High school diploma or equivalent

Associate degree or higher (preferred)

RHIT or RHIA certification (preferred)

Tools

EHR systems

Document imaging systems

ROI software

Job description

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long‑term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer‑centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Huron Managed Services (HMS) serves as the Revenue Cycle Managed Services partner for Hutchinson Regional Healthcare System, providing operational expertise and support across key health information and revenue cycle functions. The HIM ROI Document Scanner plays a critical role in ensuring the timely, accurate, and compliant management of patient health information.

This position is responsible for the preparation, scanning, indexing, reconciliation, and release of health records while maintaining strict confidentiality and compliance with HIPAA, state, and federal regulations. The role supports the integrity of the electronic health record (EHR), facilitates timely Release of Information (ROI) requests, and provides exceptional customer service to patients, providers, staff, and external stakeholders.

HIM Document Scanning & Record Reconciliation

• Reconcile patient records and supporting documentation.
• Collect discharged records and loose documents from assigned departments.
• Follow up on missing records and documentation.
• Prepare, scan, and index patient records into the EHR.
• Validate image quality, patient identification, and document accuracy.
• Maintain productivity and quality standards for document processing.

Release of Information (ROI) Process

medical record requests in compliance with HIPAA and regulatory requirements.

• Retrieve electronic and paper records for authorized release.
• Validate authorizations and supporting documentation.
• Process requests from patients, providers, payers, attorneys, auditors, and other approved parties.
• Manage subpoenas, court orders, and legal requests.
• Communicate authorization requirements to requestors when needed.
• Enter, track, and maintain ROI requests in designated systems.
• Scan and attach ROI documentation to the patient record.
• Escalate unusual or sensitive requests appropriately.

Customer Service & Operational Support

Provide exceptional customer service to patients, providers, and internal stakeholders.

• Serve as a point of contact for HIM-related inquiries.
• Answer department phone calls and assist visitors.
• Support departmental projects and process improvement initiatives.
• Assist with additional HIM functions as assigned.

Compliance & Quality

• Protect the confidentiality and security of PHI.
• Adhere to HIPAA, state, federal, and organizational requirements.
• Follow established HIM, ROI, and document management policies.
• Support quality assurance and continuous improvement efforts.
• Maintain accuracy, compliance, and turnaround time standards.

Required Qualifications

• High school diploma or equivalent.
• 2+ years of experience in Health Information Management, medical records, document imaging, or a related healthcare setting.
• Proficiency with basic computer applications and data entry.
• Knowledge of HIPAA privacy and security regulations.
• Strong organization, communication, and customer service skills.
• Ability to prioritize work and manage multiple tasks in a fast‑paced environment.
• Ability to work independently and collaboratively.

Preferred Qualifications

• Associate degree or higher.
• Experience with Release of Information (ROI) processes.
• Experience with electronic health record (EHR) systems.
• Knowledge of medical terminology.
• RHIT or RHIA certification.

The estimated hourly range for this job is $19.23 - $25.93. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual rate paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron's benefit plans which include