HIM Representative

CNS Healthcare; Pontiac (MI); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Employer-paid benefits including dental, vision, life, and disability insurance

Retirement program with generous contributions and match

Generous PTO starting at 18 days annually

16 paid holidays including floating holidays

Paid parental leave

Student loan forgiveness eligibility

Job summary

CNS Healthcare is seeking a Health Information Management (HIM) Representative to manage medical records while ensuring compliance with HIPAA regulations. The ideal candidate will possess a High School Diploma, at least one year of office experience, excellent communication skills, and proficiency in electronic health record systems.

This full-time role operates largely in a professional office environment, requiring strong attention to detail and customer care orientation.

Qualifications

• Minimum one year experience in an office environment, preferable in a mental health or medical setting.
• Ability to manage confidential information with discretion and judgment.
• Proven skills in customer service and effective communication.

Responsibilities

• Release medical records when properly authorized and compliant with HIPAA.
• Obtain and file medical records from healthcare institutions.
• Scan and enter medical records into electronic systems.

Skills

Attention to detail

Customer care orientation

Communication skills

Time management

Problem-solving

Interpersonal skills

Conflict resolution

Education

High School Diploma

Tools

Electronic health record systems

Microsoft Office

Job description

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities.

The Health Information Management (HIM) Representative is the custodian of the organization's medical records, safeguarding privacy and confidentiality of personal health information of consumers and patients. The HIM Representative is knowledgeable in HIPAA regulation requirements and experienced in handling medical records, storage, retrieval and the authorized dissemination of such, in working with internal and external stakeholders.

Compensation Range

The starting pay for this position is $17.00 - $23.00 hourly rate, and is based on non-discriminatory factors such as skills and experience.

• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role? Please see below for a summary of job responsibilities and qualifications!

Essential Functions

• Release of medical records when properly authorized and compliant to HIPAA.
• Obtain medical records from healthcare institutions when authorized.
• Filing, storage, and archival of electronic and paper medical records for quick retrieval, and compliant to document storage policies.
• Tracking and logging of medical record requests and procurement of medical records from healthcare institutions.
• Data-entry and scanning of medical records into the electronic health record system.
• Distribution of incoming mail and faxes to all departments and locations.
• Maintains medical records and alerts the supervisor of potential concerns.
• Demonstrates strong attention to detail when reviewing, entering, scanning, filing, and maintaining medical record information to ensure accuracy, completeness, and compliance with organizational policies and regulatory requirement

Required

• Minimum High School Diploma.
• One or more years’ experience in an office environment. A mental health setting or medical office setting is preferred.
• Ability to work well under pressure in a busy office environment in a variety of situations involving medical record requests and procurements, including working with courts, lawyers, guardians and healthcare institutions.
• Excellent customer care orientation skills are necessary to deal effectively with various levels of staff, consumers, patients and the public.
• Experienced in electronic health record systems, and computer skills particularly with Microsoft Office applications (Outlook, Word and Excel).
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgement when handling matters of a sensitive or confidential nature
• Advanced time management, problem solving, customer service, interpersonal, and conflict resolution skills

Preferred Education, Skills, and Experience

• Must have current valid and unrestricted state driver's license
• Must have insured vehicle available for work purposes.

Position Type and Expected Hours of Work

• Full time. This position will work typically Monday through Friday 8:30a to 5pm with a 30-minute lunch.
• This position may require occasional weekend or evening work beyond an 8-hour day.

Travel

• This position may require occasional travel during the workday to other locations.

Work Environment

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as laptop computers and smartphones.
• Works in an office environment with the usual pressures of completing projects/tasks in a timely and accurate manner.
• Because of multiple sites with the department it is common to drive to several locations, sometimes in inclement weather

About CNS Healthcare

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

• CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.