HIM Rep I

Westchester Medical Center Health Network; Town of Mount Pleasant (NY); Sur place; USD 40 000 - 58 000; Plein temps

Résumé du poste

Westchester Medical Center Health Network in New York seeks an entry-level HIM Representative I to support the Health Information Management department. This role handles clerical duties and basic medical records processing with privacy compliance.

Responsibilities include retrieving records, scanning, data entry, and responding to department requests while assisting with birth/death certificates and maintaining accuracy and courtesy in all interactions.

Qualifications

• Experience in hospital medical records or medical office experience preferred
• High School diploma or equivalent is required
• Proficiency with standard office software and strong organizational skills
• Ability to maintain privacy and security of patient information
• Willingness to learn Health Information Management workflows

Responsabilités

• Retrieve medical records from various locations and ensure documentation is accounted for
• Print and scan final reports for each retrieved record
• Respond to requests for medical records from hospital departments
• Process subpoenas, court orders, and audits for copies of records
• Search and retrieve charts in permanent filing system
• Research loose reports and locate corresponding records
• Assist with birth/death certificate documentation as needed
• Maintain courteous and respectful customer service
• Ensure privacy and security of patient information
• Other duties as assigned

Connaissances

Customer service

Attention to detail

Multi-tasking

Data entry

Formation

High School diploma or equivalent

Outils

Microsoft Office

Keyboarding

Description du poste

Job Summary

HIM Representative I is an entry level position responsible for clerical duties with in the Health Information Management department.

Responsibilities

• Ultilizes various computer reports daily to retrieves medical records and documentation information from various locations and ensures record information is accounted for.
• Prints and Scans all final reports for each record retrieved and access medical record chart that corresponds to the medical record information retrieved.
• Retrieve all medical records requested by hospital departments for patient care, research and external reviewiers.
• Processes all requests for copies of medical records, including subpoenas; court orders and audits.
• Search and retrieve all medical record charts in permanent file according to the facilities terminal filing system.
• Research all loose reports and locate corresponding medical record for proper scanning.
• Collects the necessary documents, data, and information for the correct completion of birth certificates and/or other types of vital records
• Ability to analyze complex information and use problem solving skills to determine appropriate solutions to resolve Birth Certificate and Death Certificate issues.
• Assists Funeral homes, the local Town and State representatives with resolution of Birth & Death Certificate issues.
• Utilizes all medical record applications to research and merge duplicate medical record numbers.
• Assist physician with their records for completion.
• Answer all phone calls in a timely manner.
• Assists customers as needed with courtesy and respect.
• Ensure the privacy and security of patient information.
• Other duties as assigned

Qualifications / Requirements

Experience: Experience in hospital medical records or medical office experience preferred

Education: High School diploma or equivalent required

Licenses / Certifications

• PC Skills - demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required
• Customer Orientation - establishes and maintains long term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task
• Quality Orientation - accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
• Work Independently - is self-supporting; not needing to rely on others to complete a job