HIM Rep I

Westchester Medical Center; City of Poughkeepsie (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

Westchester Medical Center in New York's Hudson Valley seeks an entry-level HIM Representative I to perform clerical duties within Health Information Management.

The role retrieves, scans, and files medical records, handles requests for copies and subpoenas, ensures privacy and security of patient information, and provides courteous service to staff and external partners.

Qualifications

• High School diploma or equivalent is required.
• Experience in hospital medical records or medical office preferred.
• Proficient keyboard skills and MS Office.
• Strong customer service orientation and communication skills.
• Ability to multi-task and work independently with minimal supervision.

Responsibilities

• Retrieve medical records from various locations and ensure records are accounted for.
• Print and scan final reports for each retrieved record and access corresponding charts.
• Process requests for copies of medical records, including subpoenas and court orders.
• Answer phone calls in a timely manner and assist customers with courtesy and respect.
• Ensure privacy and security of patient information and comply with HIPAA guidelines.

Skills

PC skills

Customer orientation

Organization

Quality orientation

Work independently

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job Summary:

HIM Representative I is an entry level position responsible for clerical duties with in the Health Information Management department.

Responsibilities:

• Ultilizes various computer reports daily to retrieves medical records and documentation information from various locations and ensures record information is accounted for.
• Prints and Scans all final reports for each record retrieved and access medical record chart that corresponds to the medical record information retrieved.
• Retrieve all medical records requested by hospital departments for patient care, research and external reviewiers.
• Processes all requests for copies of medical records, including subpoenas; court orders and audits.
• Search and retrieve all medical record charts in permanent file according to the facilities terminal filing system.
• Research all loose reports and locate corresponding medical record for proper scanning.
• Collects the necessary documents, data, and information for the correct completion of birth certificates and/or other types of vital records
• Ability to analyze complex information and use problem solving skills to determine appropriate solutions to resolve Birth Certificate and Death Certificate issues.
• Assists Funeral homes, the local Town and State representatives with resolution of Birth & Death Certificate issues.
• Utilizes all medical record applications to research and merge duplicate medical record numbers.
• Assist physician with their records for completion.
• Answer all phone calls in a timely manner.
• Assists customers as needed with courtesy and respect.
• Ensure the privacy and security of patient information.
• Other duties as assigned

Qualifications/Requirements:

Experience:

Experience in hospital medical records or medical office experience preferred

Education:

High School diploma or equivalent required

Licenses / Certifications:

Other:

• PC Skills - demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required
• Customer Orientation - establishes and maintains long term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task
• Quality Orientation - accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
• Work Independently - is self-supporting; not needing to rely on others to complete a job