HIM Operations Specialist I

Carolinas Medical Center; Charlotte (NC); Sur place; USD 29 000 - 43 000; Plein temps

Résumé du poste

Carolinas Medical Center in Charlotte, NC is seeking a detail-driven Records Clerk to support the Enterprise Revenue Cycle HIM Operations Document Management team. You will index and route outside records within the EHR, ensuring accuracy and HIPAA-compliant handling of PHI.

The role requires 0–1 year in healthcare, high school diploma, and proficiency with Epic/OnBase and MS Office. Expect a 40-hour week, Sun–Thurs 11am–7:30pm, with opportunities to grow in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 0–1 year experience in healthcare preferred.
• Proficient with medical terminology and PHI handling.

Responsabilités

• Upload/index outside records and route to clinicians.
• Process internal/external documents via queues and EHR.
• Identify missing documentation and assign deficiencies.
• Apply medical terminology to determine documentation needs.
• Collaborate to correct documentation errors and notify leadership.
• Ensure scans are clear and accessible to end users.
• Serve as point of contact for record completion support.

Connaissances

Proficient in medical records systems

Attention to detail

Ability to learn new software quickly

Strong communication skills

HIPAA knowledge

Formation

High School Diploma or Equivalent

Outils

Epic

OnBase

Solarity

Microsoft Office

Description du poste

Department:

13442 Enterprise Revenue Cycle - HIM Ops Document Management AMB NC/GA

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Sun-Thurs 11am-730pm

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Accurately upload/Index outside records using applicable software, routing documentation to the clinician as appropriate . Creates or selects the appropriate patient , encounter, and/or order while assigning the correct document type and description when indexing into the EHR.
• Incorporates internal and external clinical documentation from various electronic and paper sources via applicable software work queues, rounding, eDelivery or importing into the EHR according to HIM procedures while meeting established benchmarks for quality, accuracy, and productivity. Applies knowledge of medical terminology and nomenclature to accurately identify documentation needs based on patient service areas and level of service provided.
• Analyzes the content of the medical record for missing documentation and signatures and assign/edit medical record deficiencies by the responsible provider into the chart management system according to State and Federal regulations, such as Det Norski Veritas (DNV) or The Joint Commission (TJC), Centers for Medicare and Medicaid (CMS), all Medical Staff Bylaws and organizational policies. Provides support and education to clinicians regarding record completion activities.
• Applies knowledge of medical terminology and nomenclature to accurately identify documentation needs based on patient service areas and level of service provided.
• Collaborates with Data integrity or other functional areas to ensure errors in documentation discovered are communicated for Chart Correction. Notifies appropriate leadership for quality review and privacy investigation.
• Ensures clarity, legibility, and position of the scanned documents are readable by the end-user or indicates best quality.
• Serves as point of contact for record completion support for clinicians and other providers .

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate or Equivalent

Experience Required:

Typically requires 0-1 years of experience in healthcare.

Knowledge, Skills & Abilities Required:

• Proficient computer and keyboarding skills with the ability to learn new computer software systems such as Epic, OnBase, Solarity , Microsoft Office, and legacy archives, and electronic communication and meeting platforms such as Teams.
• High attention to detail and accuracy with frequent interruptions.
• Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.
• Ability to work independently and make decisions with minimal supervision while maintaining quality and productivity standards.
• Works collaboratively in a diverse team environment with openness and respect to learn, create and problem solve.
• Ability to adapt to a fast-paced environment and transition to switching tasks without issue while maintaining quality and accuracy.
• Ability to learn when receiving constructive feedback by leadership or peers and taking personal ownership for success.
• Strong interpersonal and communication skills .
• Ability to safeguard protected health information (PHI) and basic knowledge of HIPAA.

P hysical Requirements and Working Conditions:

Operates all equipment necessary to perform the job.

Exposed to a normal office environment.

Sits most of the workday.

Ability to perform repetitive functions and hand movements in a normal office environment

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

• Compensation
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution ret