HIM Operations Lead: Documentation & Quality

Atrium Health; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Educational assistance

Job summary

Advocate Health in Charlotte, NC is seeking a full-time Health Information Management professional in the document management area. The role supports leadership, optimizes daily workflows, and ensures regulatory compliance while providing SME guidance to teammates.

Requires a high school degree with HIM-related field and 3 years of healthcare experience. Strong analytical, communication, and cybersecurity awareness are essential in a fast-paced environment.

Qualifications

• High School degree required; Health Information Management or related field
• 3 years' experience in a healthcare setting required, typically HIM/compliance/quality/clinical
• Ability to read and comprehend medical terminology, anatomy, diseases and HIPAA regulations
• Strong ethical skills for confidential information and cybersecurity awareness

Responsibilities

• Performs day-to-day assigned functions as SME for teammates on inquiries and challenges.
• Coordinates and optimizes daily work to meet turnaround times and KPIs.
• Supports leadership with policy reviews and workflow improvements for quality and efficiency.
• Facilitates resolution of internal/external complaints, ensuring regulatory adherence.
• Documents quality reviews and provides timely feedback, with retraining as needed.
• Partners with IT for software testing and upgrades and issues resolution.
• Collaborates with Leadership, Risk Management, Legal and other departments to address questions.

Skills

Critical thinking

Communication

Attention to detail

Independent decision making

Computer proficiency

Education

High School degree

Health Information Management or related field

RHIT/RHIA/MLS/MLT/MT preferred

Job description

Advocate Health in Charlotte, NC is seeking a full-time Health Information Management professional in the document management area. The role supports leadership, optimizes daily workflows, and ensures regulatory compliance while providing SME guidance to teammates.

Requires a high school degree with HIM-related field and 3 years of healthcare experience. Strong analytical, communication, and cybersecurity awareness are essential in a fast-paced environment.