HIM Medical Records Technician

Logan Health Medical Center; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Logan Health Medical Center is seeking an administrative records specialist to support confidential patient information management. The role emphasizes accurate chart preparation, records retrieval, and HIPAA-compliant handling in a fast-paced environment.

The position requires excellent communication, multitasking, and teamwork, with a background in healthcare or administrative office. Notary within six months for LHW assignment is required in Montana.

Qualifications

• 1+ year in administrative office or healthcare setting.
• Strong customer service and phone etiquette in a fast-paced environment.
• Excellent organizational and confidentiality skills.
• EMR experience preferred; medical terminology helpful.
• Montana Notary required within six months for LHW assignment.
• Able to work in a team and independently with good judgment.
• Proficient in Microsoft Office; able to learn other software.

Responsibilities

• Assist with daily routine office operations.
• Serve as backup for assigned area(s).
• Provide prompt, courteous service in a fast-paced environment.
• Prepare patient charts per procedure and area requirements.
• Obtain patient records and assist in acquiring new patient records.
• Process medical records requests meeting HIPAA requirements.
• Prioritize and prepare files for scanning/storage.
• Scan documents to database and index per procedure.
• Categorize and organize documents per protocol.
• Research and resolve issues per department procedure.
• Perform quality audits on scanned images per procedure.
• Respond professionally to requests per protocol.
• Maintain and order supply stock per procedure.
• Maintain equipment and coordinate repairs per procedure.
• Assist with copying, scanning, retrieval of information.
• Assist with miscellaneous data research requests.
• Run reports, merge and correct information in EMR.
• Merge duplicate accounts in applications as applicable.
• Analyze patient type records for deficiencies per laws and bylaws.
• Shift: Day, 8 hours; schedule may vary to meet needs.

Skills

Customer service

Phone etiquette

Multitasking

Verbal comms

Written comms

Team player

Confidential handling

Education

Post high school or vocational training

Notary (Montana) within 6 months

Tools

EMR system

Microsoft Office

Job description

This position promotes the efficient operations of the assigned area(s) by performing record keeping of confidential patient information. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Qualifications

• Minimum one (1) of the following required:
• Minimum of one (1) year work experience in administrative office.
• Minimum of one (1) year work experience in healthcare setting.
• Post high school or vocational training.
• Possess strong customer service skills, professional phone etiquette and ability to multi-task in a fast-paced environment required.
• Experience with Electronic Medical Record (EMR) preferred.
• Medical Terminology preferred.
• Additional requirement for Logan Health Whitefish (LHW) assignment: Current Montana Notary must be successfully obtained within six (6) months of hire.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Job Specific Duties

• Assists with daily routine office operations.
• Serves as backup as applicable to assigned area(s).
• Promotes positive customer relations through prompt and courteous service within a fast-paced, high volume, customer focused area.
• Prepares patient charts per department procedure and as applicable to assigned area(s).
• Obtains records for patients, and assists in obtaining records for new patients as applicable to assigned area(s).
• Processes medical records requests assuring that released information meets legal/HIPAA requirements as applicable to assigned area(s).
• Prioritizes and prepares files for scanning and/or storage as applicable to assigned area(s).
• Scans documents to database and indexes per department procedure as applicable to assigned area(s).
• Categorizes and organizes documents according to department protocol as applicable to assigned area(s).
• Researches and resolves issues per department procedure as applicable to assigned area(s).
• Performs quality audits on scanned images per department procedure and as applicable to assigned area(s).
• Professionally and promptly responds to requests per department protocol and as applicable to assigned area(s).
• Maintains and orders supply stock per department procedure as applicable to assigned area(s).
• Maintains equipment and coordinates repairs and service per department procedure as applicable to assigned area(s).
• Assists with copying, scanning and retrieval of information as requested.
• Assists with miscellaneous data research requests.
• Runs reports, merges and corrects information in the electronic medical record.
• Merges duplicate accounts in all applications as applicable to assigned area(s).
• Analyzes all patient type records for deficiencies in accordance with Federal and State laws as well as Medical Staff By-laws
• The above essential functions are representative of major duties of positions in this job classification.
• Specific duties and responsibilities may vary based upon departmental needs.
• Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.
• Not all of the duties may be assigned to a position.
• Maintains regular and consistent attendance as scheduled by department leadership.
• As applicable to Transcription duties:
  • Ensures dictations and/or reports are accounted for and assists with efficient delivery and distribution of reports.
  • Assists in gathering preoperative history and physicals for surgery.

Shift: Day Shift - 8 Hours (United States of America)

Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening

Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability).

We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law.

If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

Our Mission, Vision and Core Values

At Logan Health, our work is driven by our mission, vision, and values:
Our Mission Quality, compassionate care for all.
Our Vision Reimagine health care through connection, service, and innovation.
Our Core Values Be Kind - We foster compassion and positivity in our work environment.
Work Together - Collaboration leads to innovation, efficiency, and improved communication.
Trust and Be Trusted - We build trust by acting with authenticity, empathy, and good intent.
Strive for Excellence - We continually push ourselves to improve, innovate, and deliver high-quality care and services.