HIM Medical Records Technician

Logan Health; Tennessee; On-site; USD 36,000 - 48,000; Full time

Job summary

Logan Health is seeking a detail-oriented administrative professional to support the assigned area(s) with confidential patient information. The role emphasizes accuracy in record keeping, HIPAA compliance, and timely processing of medical records requests.

The position requires at least one year in administrative work and in healthcare, strong customer service, and proficiency with Microsoft Office. A Montana notary may be required for specific assignments within six months of hire.

Qualifications

• Minimum of one year work experience in administrative office.
• Minimum of one year work experience in healthcare setting.
• Post high school or vocational training.
• Strong customer service skills, professional phone etiquette and ability to multi-task in a fast-paced environment.
• EMR experience preferred; Medical Terminology preferred.
• Montana Notary must be obtained within six months for Logan Health Whitefish assignment.
• Excellent organizational, detail-oriented, self-starter with teamwork and confidentiality.
• Excellent verbal and written communication; ability to work with diverse audiences.
• Maintain computer skills including Microsoft Office Suite and learning other software.

Responsibilities

• Assists with daily routine office operations.
• Backups for assigned areas.
• Promotes positive customer relations in a fast-paced, high-volume setting.
• Prepares patient charts per procedure and area.
• Obtains records for patients and for new patients as applicable.
• Processes medical records requests ensuring HIPAA compliance.
• Prioritizes and prepares files for scanning/storage.
• Scans documents to database and indexes per procedure.
• Organizes documents according to protocol.
• Researches and resolves issues per procedure.
• Performs quality audits on scanned images.
• Responds to requests promptly; maintains supply stock and coordinates repairs.
• Assists with copying, scanning and retrieval; data research requests.
• Merges duplicate accounts; runs/merges reports in EMR.
• Merges and analyzes patient type records for deficiencies per laws and bylaws.
• Assists in gathering preoperative history and physicals for surgery.

Skills

Administrative experience

Healthcare setting experience

Customer service

Phone etiquette

Multi-tasking

EMR experience

Medical terminology

Confidentiality

Microsoft Office

Notary

Teamwork

Education

Post high school or vocational training

Tools

Microsoft Office Suite

Job description

This position promotes the efficient operations of the assigned area(s) by performing record keeping of confidential patient information.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Qualifications:

• Minimum one (1) of the following required: Minimum of one (1) year work experience in administrative office.
• Minimum of one (1) year work experience in healthcare setting.
• Post high school or vocational training.
• Possess strong customer service skills, professional phone etiquette and ability to multi-task in a fast-paced environment required.
• Experience with Electronic Medical Record (EMR) preferred.
• Medical Terminology preferred.
• Additional requirement for Logan Health Whitefish (LHW) assignment: Current Montana Notary must be successfully obtained within six (6) months of hire.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Job Specific Duties:

• Assists with daily routine office operations.
• Serves as backup as applicable to assigned area(s).
• Promotes positive customer relations through prompt and courteous service within a fast-paced, high volume, customer focused area.
• Prepares patient charts per department procedure and as applicable to assigned area(s).
• Obtains records for patients, and assists in obtaining records for new patients as applicable to assigned area(s).
• Processes medical records requests assuring that released information meets legal/HIPAA requirements as applicable to assigned area(s).
• Prioritizes and prepares files for scanning and/or storage as applicable to assigned area(s).
• Scans documents to database and indexes per department procedure as applicable to assigned areas.
• Categorizes and organizes documents according to department protocol as applicable to assigned area(s).
• Researches and resolves issues per department procedure as applicable to assigned area(s).
• Performs quality audits on scanned images per department procedure and as applicable to assigned area(s).
• Professionally and promptly responds to requests per department protocol and as applicable to assigned area(s).
• Maintains and orders supply stock per department procedure as applicable to assigned area(s).
• Maintains equipment and coordinates repairs and service per department procedure as applicable to assigned area(s).
• Assists with copying, scanning and retrieval of information as requested.
• Assists with miscellaneous data research requests.
• Runs reports, merges and corrects information in the electronic medical record.
• Merges duplicate accounts in all applications as applicable to assigned area(s).
• Analyzes all patient type records for deficiencies in accordance with Federal and State laws as well as Medical Staff By-laws As applicable to Transcription duties: Ensures dictations and/or reports are accounted for and assists with efficient delivery and distribution of reports.
• Assists in gathering preoperative history and physicals for surgery.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Day Shift - 8 Hours (United States of America)

Schedule:

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening.

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

Welcome to One Sky Health and thank you for your interest in becoming a part of our team.

We believe that everyone who works at One Sky Health is a caregiver, regardless of their position. We provide competitive pay and a comprehensive benefits package. Our employees are motivated by our commitment to provide quality patient care for our community. Our people are everything. The amazing providers, employees, and volunteers at One Sky Health gift this organization with their innovation, knowledge, and compassion. Together, we're connecting our community to trusted, quality care and helping to improve lives every day.

Do you dream of living and working in a beautiful area surrounded by stunning scenery and endless recreation?

Are you ready to evolve your career while working alongside passionate, talented, brilliant people? Join our remarkable team and create positive patient experiences every day!