HIM Analyst - Lourdes - FT (1st Shift)

virtua; United States; On-site; USD 52,000 - 64,000; Full time

Job summary

Virtua Health is seeking a detail-oriented professional to securely capture and manage paper and electronic medical records. You will prep, scan, index, and quality-check documents in OnBase and Epic, ensuring accurate patient data and compliant workflows.

Responsibilities include monitoring queues, updating demographics, and assisting physicians with deficiencies to meet regulatory standards. This role supports timely, accurate health records across the system.

Responsibilities

• Responsible for document capture of paper records (including prepping, scanning, indexing, quality review, etc.) into document management system (OnBase), and manages electronic images in OnBase and Epic (Electronic health record).
• Assesses all scanned images against accuracy and quality requirements, monitors manual index queues of unassigned images and maintains scrolling equipment according to procedure for optimal performance.
• Responsible for daily monitoring and completion of Epic In‑basket work queues for MyChart and Release of Information requests and PAT Work queues in OnBase for scheduled surgeries.
• Ensures accuracy of demographic information, including identification of patient merges/duplicates, baby name changes in Epic ensuring accuracy with state registry application, and other system updates.
• Performs analysis of documentation and accurately assigns physician/provider deficiencies to ensure timely completion and adherence to regulating agency requirements for completion of legal health records (DOH, CMS, Joint Commission, Medical Staff Rules and Regulations, etc.).
• Provides assistance, education and guidance to physicians/providers for completion of any deficiencies.
• Responsible for validating accuracy of physician/provider deficiencies on incomplete medical records, identifying and notifying physicians who are eligible for suspension by electronic delivery using the EPIC EHR system.
• Monitors timely completion of medical records and sends suspension letter notification to physicians who have not completed their delinquent charts in the appropriate timeframe, according to Medical Staff rules, regulations and bylaws.
• Validates multiple system interfaces to ensure receipt of accurate clinical information into the electronic legal health record; reports and escalates discrepancies.
• Assists with monitoring and tracking unbilled accounts: Helps troubleshoot accounts on the Discharged Not Final Billed report to aid department in meeting Accounts Receivable goals, utilizes inter‑departmental shared files, and communication workflows within Epic in order to resolve issues, performs corrections of registration data of patients' post discharge and escalates as appropriate.
• Reconciles paper medical records with hospital census to ensure receipt of all patient records.
• Maintains paper record storage areas for accessibility until destruction of original documents ensur

Skills

Attention to detail

Data entry

Tools

OnBase

Epic

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that’s wellness and prevention, experienced specialists, life‑changing care, or something in‑between - we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet‑recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations , we're committed to the well‑being of the community. That means bringing life‑changing resources and health services directly into our communities through our Eat Well food access program , telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location

Lourdes Health System - 1600 Haddon Ave

Remote Type: On‑Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 37.5

Job Information

Schedule: Monday-Friday 7:30a-4p

Job Summary

Protects and maintains the security and confidentiality of patient data and medical information.
Ensures integrity of all clinical documentation images and Master Patient Index by performing the functions of prepping, scanning, indexing and quality audits/control of all medical record documents in a timely and accurate manner. Facilitates electronic health record documentation completion by identifying all deficiencies and assisting physicians in the electronic completion of them. Handles all aspects of preparation and distribution of information available in the patients' legal health record as requested by appropriate individuals and hospital departments. Preserves the integrity of the Legal Health Record and adheres to all policies and procedures.

Position Responsibilities

• Responsible for document capture of paper records (including prepping, scanning, indexing, quality review, etc.) into document management system (OnBase), and manages electronic images in OnBase and Epic (Electronic health record).
• Assesses all scanned images against accuracy and quality requirements, monitors manual index queues of unassigned images and maintains scrolling equipment according to procedure for optimal performance.
• Responsible for daily monitoring and completion of Epic In‑basket work queues for MyChart and Release of Information requests and PAT Work queues in OnBase for scheduled surgeries.
• Ensures accuracy of demographic information, including identification of patient merges/duplicates, baby name changes in Epic ensuring accuracy with state registry application, and other system updates.
• Performs analysis of documentation and accurately assigns physician/provider deficiencies to ensure timely completion and adherence to regulating agency requirements for completion of legal health records (DOH, CMS, Joint Commission, Medical Staff Rules and Regulations, etc.).
• Provides assistance, education and guidance to physicians/providers for completion of any deficiencies.
• Responsible for validating accuracy of physician/provider deficiencies on incomplete medical records, identifying and notifying physicians who are eligible for suspension by electronic delivery using the EPIC EHR system.
• Monitors timely completion of medical records and sends suspension letter notification to physicians who have not completed their delinquent charts in the appropriate timeframe, according to Medical Staff rules, regulations and bylaws.
• Validates multiple system interfaces to ensure receipt of accurate clinical information into the electronic legal health record; reports and escalates discrepancies.
• Assists with monitoring and tracking unbilled accounts: Helps troubleshoot accounts on the Discharged Not Final Billed report to aid department in meeting Accounts Receivable goals, utilizes inter‑departmental shared files, and communication workflows within Epic in order to resolve issues, performs corrections of registration data of patients' post discharge and escalates as appropriate.
• Reconciles paper medical records with hospital census to ensure receipt of all patient records.
• Maintains paper record storage areas for accessibility until destruction of original documents ensur