Hilton Phoenix Tapatio Cliffs Resort - Barista

Aimbridge Hospitality; Phoenix (AZ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Short-Term Disability

Long-Term Disability

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Job summary

Hilton Phoenix Tapatio Cliffs Resort in Phoenix, AZ, seeks a Barista to deliver high-quality beverages and friendly guest service. You will craft drinks, handle cash, and contribute to a smooth cafe operation within the hotel's F&B team.

Ideal candidates have at least 6 months in food and beverage customer service, a customer-centric mindset, and a positive attitude. Benefits are available for full-time hires, including daily pay and health coverage.

Qualifications

• 6 months of food & beverage customer service experience, including cash handling.
• Barista experience is a major plus.

Responsibilities

• Craft beverages with precision while following SOPs to ensure quality.
• Respond to guest requests with warmth and ensure satisfaction.
• Maintain organized work areas and handle cash deposits accurately.

Skills

Barista skills

Cash handling

Customer service

POS system

Tools

POS system

Job description

Hilton Phoenix Tapatio Cliffs Resort - Barista Aimbridge Hospitality

Address 11111 North 7th Street, Phoenix, AZ, 85022, US

Job Type Regular

Join Our Team as a Barista!

Are you passionate about creating the perfect cup and brightening someone's day with exceptional service? As a Barista, you'll be the energizing force behind our Cafe experience, where every interaction is an opportunity to craft both outstanding beverages and memorable moments. Your expertise will fuel our guests' days while driving our hotel's success in the competitive food and beverage landscape.

Key Skills & Responsibilities:

• Coffee Craft Master: Create exceptional beverages with precision and artistry, following standard operating procedures to deliver consistent, high-quality products that exceed guest expectations every time.
• Guest Experience Champion: Respond to requests with a sense of urgency and genuine warmth, following up to ensure satisfaction, creating loyal customers who return again and again.
• Efficiency Expert: Maintain organized work areas and optimize workflow to maximize productivity during peak hours while never compromising quality.
• Financial Acumen: Handle cash transactions with accuracy and integrity, manage deposits, and contribute directly to revenue growth through exceptional service that drives repeat business.
• Operational Excellence: Excel at pre- and post-shift responsibilities, from stocking service stations to ensuring everything runs seamlessly for the next shift.
• Brand Ambassador: Represent our hotel with professionalism and enthusiasm, maintaining the highest standards in appearance and customer interaction.

Education & Experience

• 6 months of food & beverage customer service experience, including cash handling (previous barista experience is a major plus!).
• Incredibly friendly, customer-centric attitude with a natural love for connecting with people.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday. Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village features 3 acres of swimming pools with waterfalls and a 150 feet waterslide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe.