Hilton Garden Inn Downtown Detroit -Room Attendant

Davita Inc.; Detroit (MI); On-site; USD 25,000 - 38,000; Full time

Job summary

A leading hospitality management company seeks a Housekeeping Room Attendant in Detroit. The role involves delivering outstanding guest services by ensuring cleanliness and guest satisfaction in assigned rooms. With a focus on attention to detail and physical demands, this position offers a comprehensive benefits package and opportunities for career growth.

Benefits

Medical, dental, vision insurance

Pet discount program

401K match

Paid time off

Wellness programs

Hotel discounts

Qualifications

• High school diploma or equivalent required.
• Previous Housekeeping Room Attendant experience preferred.
• Must be able to lift and carry up to 50 lbs.

Responsibilities

• Provide exceptional service to guests and ensure complete satisfaction.
• Ensure cleanliness by dusting surfaces and cleaning bathrooms.
• Prepare carts with necessary supplies for cleaning guest rooms.

Skills

Customer Service

Attention to Detail

Time Management

Education

High school diploma or equivalent

Job description

Description

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction


• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels


• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day


• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection


• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Physical Demands:

• Lift, carry loads weighing up to 50 lbs


• Push and pull wheeled carts weighing up to 50 - 100lbs


• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces


• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications:

Education:

• 
  
  
  
  • High school diploma or its equivalent
  
  
  
  

Experience:

• 
  
  
  
  • Previous Housekeeping Room Attendant experience preferred
  
  
  
  

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.