Hilton Garden Inn Downtown Detroit -Room Attendant

Davita Inc.; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking management company dedicated to creating memorable guest experiences in the hospitality industry. In this full-time role, you will be an essential part of the Housekeeping team, responsible for delivering exceptional service and maintaining high cleanliness standards in guest rooms. Your commitment to guest satisfaction will ensure a welcoming atmosphere, making every guest feel at home. With a comprehensive benefits package and opportunities for growth, this is an exciting chance to excel in your hospitality career. If you're passionate about service and detail-oriented, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Paid Time Off

Wellness Programs

Hotel Discounts

Flexible Spending Accounts

Identity Theft Protection

Pre-Paid Legal Support

Qualifications

• Previous experience as a Housekeeping Room Attendant is preferred.
• Must have a high school diploma or equivalent.

Responsibilities

• Deliver outstanding guest services by addressing requests promptly.
• Maintain cleanliness in guest rooms, ensuring every detail shines.

Skills

Guest Service

Attention to Detail

Time Management

Education

High School Diploma

Job description

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction.
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels.
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day.
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection.
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction.

Physical Demands:

• Lift, carry loads weighing up to 50 lbs.
• Push and pull wheeled carts weighing up to 50 - 100 lbs.
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces.
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day.

Qualifications:

Education:

• High school diploma or its equivalent.

Experience:

• Previous Housekeeping Room Attendant experience preferred.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.