Higher Education Client Account Manager (CAM), Vice President

Jacobs; Dallas (TX); Hybrid; USD 203,000 - 308,000; Full time

Job summary

An established industry player is seeking a dynamic Higher Education Client Account Manager to lead strategic relationships and drive growth in Texas. This pivotal role involves collaborating with teams to enhance client satisfaction and ensure Jacobs is the firm of choice for higher education clients. As a leader in the field, you'll engage with key stakeholders, advocate for client needs, and develop innovative strategies to secure new business. If you're passionate about making a difference and have a proven track record in client management, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Unlimited Paid Time Off

Floating Holiday

Caregiver Leave

Performance Bonus

Stock Purchase Plan

Qualifications

• 15 years of experience in architecture and engineering related to higher education.
• Proven record of winning work in the Higher Ed market.

Responsibilities

• Lead Higher Education client accounts in Texas, ensuring client satisfaction.
• Develop strategies to grow the higher education practice.

Skills

Client Relationship Management

Sales Strategy Development

Team Leadership

Technical Writing

Community Engagement

Education

Bachelor’s degree in architecture, engineering, or planning

Job description

Higher Education Client Account Manager (CAM), Vice President

Join to apply for the Higher Education Client Account Manager (CAM), Vice President role at Jacobs

Higher Education Client Account Manager (CAM), Vice President

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Join to apply for the Higher Education Client Account Manager (CAM), Vice President role at Jacobs

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This range is provided by Jacobs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$203,300.00/yr - $307,450.00/yr

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we don’t settle – always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as welook intothe future with great optimism and focus. We do not settle until we give our best and know that we’re making a difference.Engineering News-Record has ranked Jacobs No. 1 in its list of Top 500 Design Firms. Jacobs has held a top five position in the Top 500 list since ENR’s rankings began in 2003, and we’re proud to retain the top spot for the seventh consecutive year. ENR also ranked Jacobs No.1 for Program Management for a third consecutive year. We are also ranked No. 2 in the world for Higher Education Building Design and Construction.

As aClient Account Manager, Vice President for Higher Education for our Cities & Places practice in West Central,you will have the opportunity to impact strategic business relationships with key clients to assure Jacobs has sustained client relationships to achieve client satisfaction, and fully leverage relationships to benefit the clients and the firm. Working with members of our team, your focus is to boost Jacobs into clients’ firm-of-choice for Higher Education clients in Texas and throughout our West Central Region. You will also make certain Jacobs has a thorough understanding of clients’ needs and is seen as their best advocate for accomplishing their goals.

In this role, you will lead select Higher Education client accounts, primarily located in Texas, and also throughout Jacobs’ West Central region. You will collaborate with and lead our delivery teams to sustain existing workload, grow our pipeline, and lead strategy development for transformational contracts. This position will be based in or near to a major metropolitan location in Texas (Dallas, Houston, San Antonio, or Austin).

During your time with us you will

• Serve as the point of contact for client service activities and develop strategies to grow the higher education practice for various clients in Texas and the region, including design and PMCM services.
• Work with the Geographic Cities & Places Market Growth Director to align Higher Education strategy within the broader West Central portfolio.
• Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success.
• Facilitate deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients.
• Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
• Identify higher levels of client engagement for executive sponsors.
• Secure management commitment and influence/attract key staff for pursuits.
• Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction.
• Actively engage with project and Sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations
• Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
• Participate in industry organizations and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand.
  
  
  

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Here's what you'll need

• Bachelor’sdegreein architecture, engineering, or planning, or equivalent related work experience in lieu of a degree
• 15 years of experience inarchitecture, engineering and/or related disciplines associated with the higher education market sector.
• Proven record of coordinating teams and winning work on an area or statewide basis within the Higher Ed market.
• High level existing contacts and strong relationships with major Higher Education clients, and a successful record of winning work with these clients.
• Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview, and win new work.
• Ability to collaborate with diverse internal teams, including sales staff, operations teams, market solutions technologists, legal, and contracting
• Knowledge of and relationships with potential teaming partners, both large firms and small business partners, to advance our position in the market and develop the most responsive teams for our clients
• Be a strong team leader, consensus builder, and team player skilled in technical writing, communicating, and presenting to clients.
• Have a demonstrated ability to be a leader in the Higher Education market.
• Have a demonstrated history in community and political engagement and be a known quantity in the Higher Education marketplace.
  
  
  

Ideally,You Will Also Have

• Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels).
• Ability to open doors for initiating relationships at the client organization to serve as a business leader by leading an account team.
• Ability to set a vision and strategy, coach/mentor and motivate teams, and drive accountability to achieve the designated sales goal
• Ability to lead through influence
• High level of emotional intelligence.
• Skills as an innovative and solutions-oriented thinker.
• Client political savviness.
• A technical background/experience in delivering or managing Higher Education projects or programs is considered a positive and adds credibility in architecture, consulting, engineering, construction industry service offerings and delivery.
  
  
  

Posted Salary Range Minimum

203,300.00

Posted Salary Range Upper

307,450.00

Jacobs’ health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $203,300.00 to $307,450.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Civil Engineering, Design Services, and IT Services and IT Consulting

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