Higher Education AI Transformation Director

United States Digital Space LLC; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

The Account Director for Higher Education in AMER will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible transformation.

You will work with presidents, provosts, CIOs, CTOs, academic leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation

Qualifications

• 10+ years of experience selling platform-as-a-service and/or software-as-a-service solutions, with a sustained record of meeting or exceeding meaningful revenue target through complex, multi-year enterprise sales motions.
• Direct experience selling to higher education institutions or systems, with a strong understanding of decentralized decision-making, governance, procurement, privacy, security, and change management.
• Demonstrated ownership of consumption- or usage-based revenue, including forecasting usage, driving adoption, creating new use cases, and converting customer outcomes into expansion.
• The technical depth to learn complex AI products, lead effective discovery, partner closely with technical teams, explain technical concepts accurately at both executive and practitioner altitudes, and translate them into academic, operational, research, and commercial outcomes.

Responsibilities

• Own and execute the AMER higher education territory and account strategy, prioritizing institutions where the company can support meaningful, responsible, and scalable transformation.
• Create pipeline and lead complex, multi-threaded new-business and expansion opportunities from first engagement through procurement, deployment, adoption, and value realization.
• Engage credibly with presidents, provosts, CIOs, CTOs, academic leaders, researchers, administrators, security teams, legal, procurement, finance, and end-user champions.
• Lead cross-functional pursuit and account teams across Solutions Engineering, Customer Success, Product, Research, Security, Legal, and other functions to design evaluations, pilots, technical validation, executive business cases, production deployments, and adoption plans.
• Translate AI model and platform capabilities, limitations, integration approaches, governance requirements, privacy, security, and safety considerations into clear institutional value, credible technical plans, and practical transformation roadmaps.
• Own new-business, subscription, and consumption revenue; forecast pipeline and usage-based growth; and use adoption, value realization, and expansion signals to manage the business.
• Develop durable executive relationships and a broad coalition of institutional champions across decentralized stakeholder groups.
• Bring structured market insight from higher education customers into product, policy, partnership, and go-to-market strategy.
• Represent the company as a thoughtful partner at executive forums, industry events, customer advisory discussions, and the broader higher education ecosystem.

Skills

Executive presence

Strategic account planning

Complex enterprise sales

Stakeholder management

Public speaking

Cross-functional leadership

Forecasting / pipeline management

Negotiation

AI / data governance understanding

Change management

Job description

The Account Director for Higher Education in AMER will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible transformation.

You will work with presidents, provosts, CIOs, CTOs, academic leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation