High-Volume Server - Flexible Hours + Earn Tips

iCIMS, Inc.; Concord (NC); On-site; USD 2,800 - 9,600; Part time

Benefits offered by this job

Paid vacation

Medical coverage

Shift meals discount

Flexible scheduling

Faster Pay

Job summary

The Cheesecake Factory Incorporated is seeking a friendly Server in Concord, NC to welcome guests and provide attentive service in a fast-paced setting. You will take orders, explain menu items, and assist guests with beverage and dining choices while upholding service standards.

Ideal candidates have 12+ months serving experience, strong communication, and the ability to multitask. This role offers flexible hours, meal discounts, and opportunities for growth in a well-known hospitality brand.

Qualifications

• 12+ months serving experience in a full-service restaurant.
• Team player with strong communication and interpersonal skills.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Actively listen during guest interactions to anticipate needs.
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients.
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge.
• Coordinate with the kitchen to ensure order accuracy and timely service.
• Deliver food and drinks with speed and a sense of urgency.
• Fill and refill beverages, clear tables, and manage multiple tables.
• Process payments accurately, including cash handling and credit/debit transactions.
• Follow instructions, procedures, and alcohol service guidelines.
• Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization.
• Work well under pressure with a positive, patient attitude.

Skills

Customer service

Communication

Multitasking

POS experience

Tools

POS system

Job description

The Cheesecake Factory Incorporated is seeking a friendly Server in Concord, NC to welcome guests and provide attentive service in a fast-paced setting. You will take orders, explain menu items, and assist guests with beverage and dining choices while upholding service standards.

Ideal candidates have 12+ months serving experience, strong communication, and the ability to multitask. This role offers flexible hours, meal discounts, and opportunities for growth in a well-known hospitality brand.