High-Volume Restaurant Ops Leader: Path to Partner

Hirebridge; Jacksonville (FL); On-site; USD 175,000 - 210,000; Full time

Benefits offered by this job

Relocation package

Ownership partnership potential

Job summary

Hirebridge is seeking a Senior Director of Operations to lead a $10M+ family-owned restaurant business in Charleston, SC. You will own P&L, drive sales growth, and oversee operations, events, marketing, and guest experience with a hands-on leadership style.

The ideal candidate has 7–10+ years in multi-unit restaurant management, a proven record of increasing profitability, and strong executive communication.

Qualifications

• 3 to 5+ years of Director of Operations / Multi Unit Manager experience with a recognized, high-volume restaurant brand or restaurant group.
• 7 - 10+ years of restaurant management experience
• Proven experience leading $10M+ high-volume restaurant operations.
• Experience successfully leading complex restaurant operations spanning multiple concepts, service styles, and/or private events.
• Background with a nationally recognized, high-volume corporate restaurant organization or sophisticated restaurant group strongly preferred; major-market experience is a plus.
• Demonstrated success increasing sales, improving profitability, and creating operational efficiencies.
• Experience directly managing and developing General Managers and senior culinary leaders.
• Strong financial acumen with extensive P&L, budgeting, forecasting, labor, COGS, and margin management experience.
• Proven track record of improving service standards, guest satisfaction, training, and operational performance.
• Strong recruiting, leadership development, performance management, and succession planning experience.
• Highly organized, proactive, analytical, and results-oriented with strong executive communication.
• Hands-on leadership style with a strong understanding of both FOH and BOH operations.

Responsibilities

• Oversee the end-to-end performance and daily operations of a $10M+ restaurant business.
• Operate as the senior business leader on behalf of ownership, taking full responsibility for results across sales, profitability, people, operations, and growth.
• Develop and execute strategies to increase sales, guest counts, revenue, and overall profitability.
• Own P&L performance, budgeting, forecasting, and key financial and operational metrics.
• Identify opportunities to improve labor efficiency, food and beverage costs, purchasing, inventory, productivity, and operating expenses.
• Meet regularly with ownership to review financial results, business performance, opportunities, challenges, and priorities.
• Lead, develop, and hold accountable General Managers, Executive Chef, Culinary Director, and senior leadership.
• Establish clear goals and performance expectations across departments and ensure consistent follow-through.
• Recruit, develop, and retain strong management talent while building a pipeline of future leaders.
• Drive service excellence and consistent standards for hospitality, food quality, speed of service, cleanliness, and guest experience.
• Lead the overall marketing strategy and function, with direct oversight of marketing resources and accountability for driving traffic, brand awareness, events, and revenue growth.
• Own the strategy and performance of private events and other revenue-generating channels.
• Ensure the distinct casual, upscale, and event operations are appropriately staffed, managed, and executed for their respective guest experiences.
• Partner closely with culinary leadership on menu execution, food quality, food cost, inventory, kitchen labor, and BOH performance.
• Develop and continuously improve training, onboarding, leadership development, and quality improvement programs.
• Analyze sales trends, guest feedback, financial results, and operational data to identify opportunities for improvement.
• Strengthen systems, SOPs, technology, communication, and processes to improve consistency and efficiency.
• Maintain a strong presence in the restaurant and ensure standards are consistently executed during the highest-volume periods.
• Support future growth, additional restaurants, and expansion opportunities as the organization evolves.

Job description

Hirebridge is seeking a Senior Director of Operations to lead a $10M+ family-owned restaurant business in Charleston, SC. You will own P&L, drive sales growth, and oversee operations, events, marketing, and guest experience with a hands-on leadership style.

The ideal candidate has 7–10+ years in multi-unit restaurant management, a proven record of increasing profitability, and strong executive communication.