High-Volume Dining Facility Manager — Mission-Driven Leader

CW Resources; Natick (MA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays & vacation

Telemedicine

Life insurance

Disability plans

Sick & personal time

Voluntary benefits

Job summary

CW Resources in Natick, MA is seeking an experienced Dining Facility Manager to oversee all aspects of dining operations on a government installation. You will lead high-volume food service, develop teams, and deliver outstanding customer service in a mission-driven environment.

This role requires a bachelor's degree, 5+ years in food service with 3+ in supervision, and hands-on experience with scheduling, budgeting, and food service systems.

Qualifications

• Bachelor's degree or an equivalent combination of education and relevant experience.
• Five (5) years of progressive food service experience in high-volume, large-scale operations, including at least three (3) years in a supervisory or management role.
• Experience managing workforce scheduling, labor distribution, and food service management systems.
• Knowledge of budgeting, forecasting, labor management, and cost control practices.
• Proficiency in Microsoft Office Suite and other business management systems.
• Valid driver's license.
• Ability to obtain and maintain a government security clearance.

Responsibilities

• Lead, coach, and develop team members to achieve individual and departmental objectives.
• Monitor key performance indicators and implement process improvements to enhance efficiency and quality.
• Support recruiting, onboarding, training, and employee development initiatives.
• Conduct performance evaluations and provide ongoing coaching and feedback.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Collaborate with cross-functional teams to support business initiatives and organizational goals.
• Resolve employee and operational issues in a timely and professional manner.
• Prepare reports, maintain records, and communicate updates to leadership.

Skills

Leadership

Coaching

Performance tracking

Recruiting

Training

Budgeting

MS Office

Driver's license

Communication

Security clearance

Education

Bachelor's degree

Tools

Microsoft Office Suite

Food service management systems

Job description

CW Resources in Natick, MA is seeking an experienced Dining Facility Manager to oversee all aspects of dining operations on a government installation. You will lead high-volume food service, develop teams, and deliver outstanding customer service in a mission-driven environment.

This role requires a bachelor's degree, 5+ years in food service with 3+ in supervision, and hands-on experience with scheduling, budgeting, and food service systems.