High-Volume Casino Beverage Server

Caesars Entertainment; Danville (VA); On-site; USD 8,000 - 11,000; Full time

Benefits offered by this job

Tips

Job summary

Caesars Entertainment in Danville, VA is seeking a Beverage Server to ensure complete customer satisfaction by serving beverages and providing exceptional guest service during their stay.

You will greet guests, provide prompt cocktail service, maintain a clean workstation, and support event promotions while collaborating with the beverage team and supervisors. Prior experience and strong customer service are essential.

Qualifications

• Minimum of 1 year of high-volume cocktail experience.
• Minimum of 1 year of customer service experience in a role focused on direct guest service.
• Excellent customer service and communication skills.
• Ability to initiate and engage in conversation in a professional and friendly manner.

Responsibilities

• Greet and welcome all guests in a pleasant and professional manner.
• Provide timely cocktail service in a friendly and courteous manner.
• Keep assigned areas clean and stocked with glasses and bottles.
• Take drink orders and communicate with bartender.
• Respond to and resolve guest complaints.
• Promote casino events and programs.
• Work closely with beverage staff and supervisors.
• Use guest names to provide personalized service.

Skills

Customer service

Communication skills

Teamwork

Professional appearance

Conversation engagement

Cash handling

Job description

Caesars Entertainment in Danville, VA is seeking a Beverage Server to ensure complete customer satisfaction by serving beverages and providing exceptional guest service during their stay.

You will greet guests, provide prompt cocktail service, maintain a clean workstation, and support event promotions while collaborating with the beverage team and supervisors. Prior experience and strong customer service are essential.