High-Stakes Fire Dispatch Specialist

911 Emergency Communications; Ribera (NM); On-site; USD 38,000 - 52,000; Full time

Job summary

Fire Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies. They receive incident information, alert resources, and maintain communication with responding crews.

Role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. Fire dispatch certification or related coursework may be required for certain assignments.

Qualifications

• High school diploma or GED commonly required.
• Some employers seek dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio comms

Organized information handling

Attention to detail

Communication under pressure

Education

High school diploma or GED

Tools

Dispatch software

Job description

Fire Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies. They receive incident information, alert resources, and maintain communication with responding crews.

Role requires organized information handling, clear radio communication, and adherence to established response plans under supervision. Fire dispatch certification or related coursework may be required for certain assignments.