High Risk Trader Onboarding Analyst

Topstep; United States; A distancia; USD 40.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote/hybrid work

Paid holidays

Family leave

401(k) matching

Health insurance

Wellness budget

Descripción de la vacante

Topstep is seeking an Onboarding Analyst within the Onboarding & Identity Operations team to review elevated-risk IDV exceptions, perform Enhanced Due Diligence (EDD), and conduct thorough financial crime screenings across global trader accounts.

You will handle Tier-2 escalations, compile evidence-based case files, and elevate novel fraud vectors or complex corporate entities to Senior High Risk Analysts, while maintaining audit-ready notes in internal systems and collaborating with remote

Formación

• 1-3 years of direct AML/KYC, EDD, or financial crime investigation experience.
• Experience with IDV platforms and screening databases.
• Strong written communication with concise case narratives.
• Ability to follow SOPs and escalate edge cases.
• Detail-oriented with attention to document integrity.

Responsabilidades

• Review Tier-2 IDV escalations and investigate synthetic identities or document tampering.
• Perform structured EDD investigations and verify identity legitimacy.
• Compile evidence-based case files for Enforcement review.
• Route high-complexity cases to Senior Analysts for escalation.
• Maintain audit-ready case notes in internal systems.
• Identify recurring friction points and help refine templates and SOPs.

Conocimientos

IDV risk tool fluency

Written communication

Operational discipline

Attention to detail

Asynchronous collaboration

Herramientas

Persona

Jumio

Veriff

Onfido

LexisNexis

World-Check

ComplyAdvantage

Descripción del empleo

The High Risk Trader Onboarding Analyst is an operational investigator within the Onboarding & Identity Operations team, responsible for reviewing elevated-risk Identity Verification (IDV) exceptions, performing Enhanced Due Diligence (EDD), and conducting thorough financial crime screenings across global trader accounts.

Serving as the primary operational intake for elevated risk profiles, this role investigates Tier-2 escalations from front-line onboarding teams that exceed standard verification logic, such as suspected synthetic identity indicators, document tampering, multi-jurisdictional tax discrepancies (W-8/W-9), and potential sanctions hits. Operating within established operating frameworks and investigative templates, you will clear routine screening alerts, assemble structured case packages for Enforcement review, and elevate novel fraud vectors or complex corporate entities to Senior High Risk Analysts.

Key Responsibilities

• IDV & CIP Escalation Review: Review and disposition Tier-2 identity verification escalations referred by front-line onboarding analysts. Investigate flagged accounts exhibiting synthetic identity traits, digital document manipulation, device/IP anomalies, or unverified registration data against established risk rubrics.
• Enhanced Due Diligence (EDD) Execution: Perform structured EDD investigations on elevated-risk traders. Collect, review, and evaluate baseline financial documentation to verify identity legitimacy and account eligibility.
• Investigative Case Packaging: Compile clear, evidence-based case files summarizing identity telemetry, document discrepancies, and risk rationales. Submit structured findings to Senior Analysts, Compliance, and Enforcement teams for account restrictions, suspensions, or closure.
• Triage & Senior Escalation: Identify high-complexity scenarios, such as organized multi-account fraud rings, highly layered entity structures, or emergent attack vectors, and route them with complete preliminary findings to the Senior High Risk Trader Onboarding Analyst.
• Audit Trail & Record Governance: Maintain precise, audit-ready case notes and rationale logs in internal case management systems to satisfy QA benchmarks and internal compliance audits.
• Workflow Feedback: Identify recurring friction points, false-positive trends, and operational bottlenecks within EDD workflows, providing actionable data to Senior Analysts to help refine templates and SOPs.

Required Qualifications and Key Competencies

• Experience: 1-3 years of direct operational experience in AML/KYC, Enhanced Due Diligence (EDD), financial crime investigations, or fraud operations within fintech, digital brokerage, or a regulated financial institution.
• IDV & Risk Tool Fluency: Working knowledge of modern identity verification platforms (e.g., Persona, Jumio, Veriff, Onfido) and screening databases (e.g., LexisNexis, World-Check, ComplyAdvantage).
• Investigative Rationale & Writing: Strong written communication skills, with a track record of authoring concise, objective, and defensible case narratives.
• Adherence to Established Frameworks: High operational discipline and sound judgment to evaluate qualitative risk signals within structured SOPs, knowing precisely when and how to elevate edge cases.
• Attention to Detail: Acute visual and analytical attention to detail to spot minor indicators of document alteration, metadata inconsistencies, and synthetic identity markers.
• Asynchronous Collaboration: Ability to manage high-priority investigation queues independently and partner cross-functionally across remote compliance, legal, and operational teams.
• Clear Communication & Collaboration: Strong written and verbal communication skills. Ability to accurately document case notes, clearly summarize issues for escalation, and collaborate effectively within a remote team environment.

Company Culture & Perks

• Topstep is an engaging working environment that ranges from fully remote to hybrid. We foster a culture of collaboration by keeping cameras on during meetings and maintaining a robust Slack environment for communication.
• Seven Company-paid Holidays and generous Family Leave. Paid time off is front-loaded.
• Competitive 401(k) matching, health, dental, and vision insurance are offered for full-time employees.
• Vacations are encouraged with a bonus for taking 5 consecutive days. Topstep offers a food and groceries budget and contributes towards health and wellness.

New Hire Base Salary Range

• $28.85 - $38.46 hourly.
• The compensation offered will take into account the internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors.
• This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

Equal Opportunity Employer

Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws.