High Performance Compute Technical Consultant - Los Alamos, NM - Q Clearance Information Technology

SOC LLC; Los Alamos (NM); On-site; USD 72,800 - 104,000; Full time

Job summary

SOC LLC is seeking an on-site High Performance Compute Technical Consultant in Los Alamos, NM to support operations and hardware maintenance of HPC systems. The role requires the ability to obtain a DOE Q clearance and US citizenship, with on-site work five days per week.

Responsibilities include monitoring system health, troubleshooting hardware, Linux administration, ticketing, and collaborating with a dedicated team across multiple communication channels.

Qualifications

• Ability to obtain a Q Clearance (required).
• US Citizenship (required).
• Onsite in Los Alamos, NM, 5 days per week; not remote.
• Solid understanding of server hardware components and maintenance.

Responsibilities

• Monitor and maintain HPC compute, network, and storage system health.
• Troubleshoot and repair server hardware issues.
• Perform basic Linux administration tasks as needed.
• Create, monitor, and close support tickets.
• Handle hardware component replacements using spares.
• Operate hand tools for server maintenance.
• Document repairs, parts, and returns.
• Maintain site documentation and workflows.
• Assist with new system installation and expansion activities.
• Read diagrams to locate components.
• Collaborate with team via email, Teams, Slack, and in person.
• Participate in on‑call schedule for 24x7 operations.
• Keep tools and workspace organized.

Skills

Linux system administration

Troubleshooting

Scripting (Bash/Python)

Git version control

High-Performance Computing knowledge

Networking concepts

Team collaboration

Education

Associate's degree

BS preferred

Technical training

Tools

Redfish/IPMI

HPE Slingshot

InfiniBand fabrics

Job description

High Performance Compute Technical Consultant, Direct Hire, Los Alamos, NM (onsite)

*Candidate must be able to obtain DOE Q clearance to be considered for this role.

Job Description:

Join a dedicated on‑site team supporting operations and hardware maintenance for our client’s supercomputers in one of the nation's premier High‑Performance Computing facilities.

Key Responsibilities

• Monitor and maintain system health across large‑scale HPC compute, network, and storage infrastructure
• Troubleshoot and repair hardware issues on HPC servers and supporting systems
• Perform basic Linux system administration tasks as needed
• Create, monitor, update, and close support tickets
• Perform hardware component replacements using spares
• Operate hand tools and low‑power tools for server maintenance
• Track and document hardware repairs, part replacements, and returns
• Create, update, and maintain site documentation, processes, and workflows
• Assist with new system installation and expansion activities
• Read system documentation and diagrams to locate components
• Collaborate with team members using email, Teams, Slack, and in‑person communication
• Participate in on‑call schedule to support 24x7 operations
• Maintain tools and workspace in an organized manner

Minimum Qualifications

• Ability to obtain a Q Clearance (required)
• US Citizenship (required)
• Must be able to work onsite 5 days per week in Los Alamos, NM, with additional onsite work for on‑call support. This is not a remote position
• Strong mechanical aptitude and comfort using common hand tools (screwdrivers, pliers, wrenches, cable tools, etc.) for assembling, disassembling, and maintaining server hardware and related equipment
• Ability to lift up to 50 lbs individually and up to 75 lbs with assistance
• Solid understanding of computer hardware components (servers, drives, memory modules, power supplies, cabling, and peripherals)
• Proficiency with basic computer operations on Windows and macOS (MacBook), including OS navigation, file management, and standard productivity tools such as Slack, SharePoint, Microsoft Office (Word, Excel, Outlook, and Teams)

Preferred Qualifications

• Associate's degree, some college, or technical training (BS preferred)
• 2+ years of Linux System Administration Experience, including strong command‑line navigation, log analysis and monitoring (journalctl, syslog, log files), troubleshooting system and application issues, and scripting/automation using Bash or Python.
• Experience using Redfish (along with IPMI) for out‑of‑band server hardware management and monitoring. This includes utilizing the Redfish RESTful API for querying system health, power/thermal monitoring, firmware inventory, component status (processors, memory, drives, NICs), event logs, and performing actions such as system resets, power control, and BIOS configuration.
• 2+ years of hands‑on experience troubleshooting and maintaining server hardware in a datacenter environment, including diagnosing hardware faults (power, thermal, storage, networking), performing component replacements (drives, memory, CPUs, PSUs, HBAs, NICs), rack mounting/decommissioning servers, and managing cable infrastructure
• 1+ year of experience with high‑speed networking concepts and troubleshooting for Ethernet, HPE Slingshot, and InfiniBand fabrics, including link diagnostics, performance tuning, cable/fiber management, switch configuration, and fault isolation in large‑scale HPC environments.
• Previous experience in a 24x7 production support environment
• Strong troubleshooting and problem‑solving skills with the ability to work independently, including systematically diagnosing complex hardware, software, and network issues through log analysis, debugging tools, and root cause analysis while minimizing downtime in high‑availability environments
• Experience reading technical diagrams, schematics, and working with ticketing systems
• Experience with Git for version control of code, scripts, configuration files, and documentation (including cloning, branching, committing, merging, and resolving conflicts)
• Experience with High‑Performance Computing (HPC) systems, clusters, or large‑scale AI infrastructure
• Experience with large‑scale storage systems, including installation, configuration, monitoring, and troubleshooting of parallel file systems, enterprise SAN/NAS solutions, object storage, and high‑capacity disk arrays

Highly Desired Industry Certifications (any of the following)

• CompTIA Linux+
• CompTIA Security+
• CompTIA Server+
• CompTIA A+
• CompTIA Network+
• ITIL Foundation

Employment Prerequisites

Successful completion of a background investigation and drug urinalysis.

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.

Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Estimated Min Rate: $72,800.00

Estimated Max Rate: $104,000.00