High Needs Case Manager

Chicanos Por La Causa; Phoenix (AZ); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Work from home Fridays

Job summary

Chicanos Por La Causa in Phoenix, AZ, seeks a High Needs Case Manager to lead planning for youth and families within outpatient behavioral health services. You will coordinate with families and community partners to develop tailored plans and ensure timely, culturally competent support.

The role involves working in homes, schools, clinics, and community settings, with some travel across the service area and potential work-from-home Fridays after training. Bilingual capabilities are a plus.

Qualifications

• Build trust with youth, families, and partners using a strengths-based, family-centered approach.
• Organized and proactive; manage multiple priorities and ensure compliance.
• Problem-solver and advocate; identify barriers and connect to resources.
• Adaptable and community-focused; travel across service area and diverse settings.
• Familiar with the spectrum of mental illnesses, DSM-5 codes, and psychotropic medications.

Responsibilities

• Facilitate strategic planning and Child and Family Team (CFT) process for assigned youth and families.
• Engage families, stakeholders, and supports to develop a strengths-based plan.
• Support youth and families navigating behavioral health systems across home, school, clinic, and community settings.

Skills

Trust-building

Organized & proactive

Problem-solving

Adaptable

DSM-5 knowledge

Job description

Phoenix , AZ

PR - Professional

Regular - Full Time (FT) , Days , M-F

Posted 08/27/2026

Minimum Salary: $ 22

Maximum Salary: $ 23.64

Empower someone's new beginning as our High Needs Case Manager in Phoenix, Arizona!

LOCATION

6850 W. Indian School Rd

SCHEDULE

Monday-Friday - you'll get to be active in the community and clinic, meeting clients where they are. You may even get to work from home Fridaysafter training and review!

ABOUT

CPLC Centro De La Familia provides outpatient behavioral health services for families and individuals of all ages. The program offers counseling and therapy services to those living with serious mental illness, general mental health issues, and substance abuse issues. These issues can be related to depression, anxiety, relationships, loss, substance abuse, suicidal thoughts, and trauma from sexual, emotional and/or physical abuse. Outpatient services offer flexible office hours and home-based services for children and their families, public transit accessibility, therapy in English and Spanish, and professional staff who utilize best practice models for treatment.

WHAT MAKES YOU A GREAT HIGH NEEDS CASE MANAGER?

• You build trust with youth, families, and community partners, using a strengths-based, family-centered approach to engage clients, coordinate services, and support positive outcomes.
• You areorganized and proactive, able to manage multiple priorities, maintain accurate documentation, meet deadlines, and ensure compliance with program, agency, and regulatory requirements.
• You are a problem-solverand advocate,identifying barriers to care, connecting clients to resources, coordinating with multidisciplinary teams, and helping youthand families navigate complex systems.
• You are adaptable and community-focused, comfortable working in homes, schools, clinics, and community settings, traveling throughout the service area, and responding effectively to the changing needs of youth and families.
• Your familiarityof spectrum of mental illnesses, DSM-IV-TR/DSM 5 codes and descriptions, psychotropic medications and crisis intervention.

HOW WILL YOU MAKE AN IMPACT?

As theHigh Needs Case Manager (HNCM) facilitates the strategic planning and Child and Family Team (CFT) process for assigned youth and families. You will engage families, stakeholders, formal/ informal supports and individuals involved in the CFT on behalf of the youth and family for the primary purpose of developing a strengths-based plan which meets the youth and family’s needs.

This position is established to serve as part of a team of support for youth and their families enrolled in the behavioral health system. You're work will support The Arizona Vision: “In collaboration with each child, family and others, Arizona will provide accessible behavioral health services designed to aid children to achieve success in school, live with their families, avoid delinquency and become stable and productive adults. Services will be tailored to the child and family and provided in the most appropriate setting, in a timely fashion, and in accordance with best practices, while respecting the child and family’s unique cultural heritage.