High-Impact Service Advisor — Bonuses & Benefits

Antwerpen Nissan Security; Catonsville (MD); Hybrid; USD 40,000 - 100,000; Full time

Benefits offered by this job

Performance-based bonuses

Health benefits

Paid time off

Bi-weekly pay

Job summary

Antwerpen Automotive in Catonsville, MD is seeking an experienced Service Advisor to thrive in a fast-paced dealership environment. You will greet customers, review repairs, and coordinate between customers and the service team to keep work flowing smoothly.

This role offers a competitive salary with opportunities for performance-based bonuses, comprehensive health benefits, paid time off, and a supportive team culture that values growth.

Qualifications

• Proven experience as a Service Advisor or similar role in automotive industry (≤140 chars)
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Strong communication and customer service skills.
• Self-motivated with a drive to exceed performance goals.
• Automotive knowledge, Hyundai knowledge is a plus.

Responsibilities

• Greet and assist customers promptly, providing exceptional service and support.
• Advise customers on repairs, maintenance, and service options suitable for their vehicle needs.
• Manage repair orders and coordinate between customers and the service team.
• Maintain accurate records and communicate service progress effectively.
• Work efficiently in a high-volume, fast-paced environment.

Skills

Service Advisor experience

Customer service

Communication skills

Work under pressure

Automotive knowledge

Hyundai knowledge (plus)

Job description

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We are seeking an experienced Service Advisor who thrives in a fast-paced environment and is motivated to exceed expectations. This role offers the potential to earn more than the advertised compensation through exceptional performance and dedication.

Responsibilities

• Greet and assist customers promptly, providing exceptional service and support.
• Advise customers on repairs, maintenance, and service options suitable for their vehicle needs.
• Manage repair orders and coordinate between customers and the service team.
• Maintain accurate records and communicate service progress effectively.
• Work efficiently in a high-volume, fast-paced environment.

Requirements

• Proven experience as a Service Advisor or similar role in the automotive industry.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Strong communication and customer service skills.
• Self-motivated with a drive to exceed performance goals.
• Automotive knowledge, especially Hyundai vehicles, is a plus.

Benefits

• Competitive salary range from $40,000.00 to $100,000.00+ per year, paid bi-weekly.
• Opportunity for performance-based bonuses and incentives.
• Comprehensive health benefits package.
• Paid time off and holidays.
• Supportive and dynamic work environment.

About the Company

Antwerpen Automotive is a reputable dealership located in Catonsville, MD, dedicated to providing top-tier automotive services. We focus on delivering exceptional customer experiences and maintaining a supportive workplace culture that values each team member's growth and success.

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