High-Impact Operations Manager: Fleet & KPI Leader

Fox Rent A Car Inc.; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

Employee Discounts

Referral bonus

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car Inc. in Austin, TX, seeks an Operations Manager to oversee daily rental operations, lead a team, and ensure a seamless customer experience from arrival to departure. The role emphasizes fleet readiness, KPI monitoring, and real-time decision making to balance customer satisfaction with profitability.

Strong analytical and leadership skills, plus Excel proficiency, are required. Join a fast-paced environment with opportunities to optimize processes, reduce delays, and contribute to

Qualifications

• High school diploma or GED required; college degree preferred.
• Strong analytical, problem-solving, and organizational skills.
• Advanced proficiency in Microsoft Excel for data analysis and reporting.
• Strong communication and leadership skills.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee and streamline the rental process to minimize wait times and deliver fast, friendly service.
• Forecast staffing and fleet needs using historical data and market trends.
• Monitor KPIs and adjust strategies to drive revenue and service levels.
• Lead, coach, and develop a sales-driven team to meet revenue goals.
• Identify and resolve bottlenecks across departments.
• Use data to simplify processes and reduce delays.

Skills

Strong leadership

Excel proficiency

Analytical skills

Communication skills

Real-time monitoring tools

Sales coaching

Education

High school diploma or GED

College degree preferred

Tools

Excel

Job description

Fox Rent A Car Inc. in Austin, TX, seeks an Operations Manager to oversee daily rental operations, lead a team, and ensure a seamless customer experience from arrival to departure. The role emphasizes fleet readiness, KPI monitoring, and real-time decision making to balance customer satisfaction with profitability.

Strong analytical and leadership skills, plus Excel proficiency, are required. Join a fast-paced environment with opportunities to optimize processes, reduce delays, and contribute to