High-Impact Branch Manager: Grow, Lead & Deliver

Truly Nolen of America, Inc; Pompano Beach (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Truly Nolen of America, Inc. is seeking an Operations/Branch Manager in Florida to lead both service and sales teams, coach staff, and drive growth. You will balance leadership, accountability, and strategy while ensuring efficient operations and top-tier customer service.

This hands-on role requires directing routes, mentoring staff, and maintaining strong performance across branches. The successful candidate will manage profitability, train teams, and partner with sales to meet ambitious goals

Qualifications

• Proven leadership experience coaching and developing teams.

Responsibilities

• Lead & Develop Teams - Conduct daily team check-ins and ongoing coaching
• Train, mentor, and hold team members accountable to performance standards
• Build a culture focused on teamwork, customer service, and results
• Drive Performance & Growth - Set and achieve sales and production goals
• Analyze performance metrics and forecast for growth
• Own branch profitability and operational success
• Optimize Operations - Design and manage efficient service routes
• Ensure teams have the tools, materials, and equipment they need to succeed
• Maintain strong alignment between service and sales teams
• Resolve customer concerns and retain accounts
• Visit customers and job sites to ensure quality and satisfaction
• Identify and correct service issues while improving processes
• Be Hands-On - Step in to support field operations when needed
• Perform technician duties during staffing gaps or high-demand periods
• Conduct vehicle inspections and manage chemical inventory
• Build & Manage Your Team - Hire and onboard new team members
• Anticipate staffing needs and maintain a strong pipeline
• Support continuous development through training and feedback

Skills

Leadership

Sales management

Communication

Decision-making

Time management

MS Office & CRM

Math skills

Driver's license

Certifications & licenses

Tools

MS Office

CRM systems

Job description

Truly Nolen of America, Inc. is seeking an Operations/Branch Manager in Florida to lead both service and sales teams, coach staff, and drive growth. You will balance leadership, accountability, and strategy while ensuring efficient operations and top-tier customer service.

This hands-on role requires directing routes, mentoring staff, and maintaining strong performance across branches. The successful candidate will manage profitability, train teams, and partner with sales to meet ambitious goals