Hialeah #09 Host

Flanigan's; Town of Florida (NY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Five Day Work Week

Paid Vacation: 1–3 weeks depending on/

Health Insurance - Medical & Dental

401K Plan - Immediate Eligibility

Shift Meals at 50% Off

Job summary

Flanigan’s is seeking a friendly host/hostess to greet guests, manage seating, and maintain a welcoming lobby. You will escort guests to tables, handle wait lists, and relay guest questions to the on-duty manager.

The role requires a neat appearance, comfortable with lifting up to 50 lbs, and ability to communicate in English. Florida certification programs are required by policy.

Qualifications

• Greet guests warmly and guide them to seating
• Maintain a neat, welcoming foyer and wait area
• Assist with wait list and seating flow
• Answer guest questions and direct to staff when needed

Responsibilities

• Displays cheerful, courteous temperament at all times
• Greets guests with Flanigan’s Smile Talk
• Escort guests to tables promptly
• Efficiently manage the Wait List
• Communicate guest questions to the Manager on duty
• Keep foyer and stations clean and stocked
• Restock and clean menus
• Maintain restroom cleanliness
• Answer phone within 4 rings and direct inquiries
• Close guest visits with the Smile Talk
• Perform shift changes and opening/closing duties

Skills

Friendly demeanor

Communication skills

English proficiency

Education

Florida Responsible Vendor certification

Food safety certification

Job description

Overview

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

Responsibilities

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s "Smile Talk"
• Engages guests in Flanigan’s "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework

Qualifications

• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Benefits

• Five (5) Day Work Week
• Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off