Hermes Boutique Sales Associate (JFK Airport) - Bilingual Arabic and / or Korean

International Shoppes, LLC; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in luxury retail seeks a passionate Luxury Boutique Associate to provide exceptional customer service at JFK International Airport. This role involves engaging clients, understanding their needs, and creating a welcoming luxury environment. Ideal candidates will have a strong background in luxury retail, exceptional communication skills, and the ability to exceed sales objectives. Join a dynamic team that values client relationships and offers a positive work environment with competitive benefits, including a sign-on bonus. If you thrive in a fast-paced luxury setting and have a passion for style, this is the perfect opportunity for you.

Benefits

Medical benefits

Dental benefits

401K

Merchandise Discounts (30-40%)

Paid time off

Positive work environment

Sign on BONUS

Qualifications

• Minimum of 2 years of luxury retail experience required.
• Ability to work as part of a team and take initiative.

Responsibilities

• Provide excellent customer service and understand client needs.
• Drive individual and team sales objectives on the floor.

Skills

Luxury retail sales experience

Exceptional customer service skills

Strong interpersonal skills

Bilingual in Arabic and/or Korean

Effective communication skills

Negotiation skills

Education

High school diploma or equivalent

Job description

$3,000 SIGN ON BONUS AFTER 1 YEAR OF EMPLOYMENT

LUXURY BOUTIQUE ASSOCIATE

International Shoppes is a Duty Free company located at JFK International airport. Along with our Duty Free stores, we also operate free standing luxury boutiques. Amongst those are brand names such as Hermes, Bvlgari, Ferragamo, Coach, Longchamp, Michael Kors, Hugo Boss and TAG/Montblanc. As well, we have a department that includes luxury watches and jewelry. We are looking for an experienced Luxury Boutique Associate to join our exciting team.

Job Description

The Luxury HERMES Boutique Associate provides excellent and specialized customer service by engaging with clients to best understand their needs.

The Ideal Candidate

• MUST have relevant luxury retail sales experience and possess exceptional customer service skills
• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
• A powerful communicator, handling clients with personal care, putting them at the center of every decision.
• The ability to meet and exceed sales objectives
• Desire to learn
• Ability to establish a welcoming and approachable luxury environment.

The Expectation

• Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity
• Create a long-term authentic bond with clients by making them feel the experience is truly about them.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
• Attend all required training sessions held by the vendor and/or International Shoppes
• Adhere to the company’s loss prevention policies

The Qualifications

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
• Being a master of storytelling and the art of asking engaging questions.
• Bilingual language skills; Arabic and/or Korean
• Previous luxury retail sales experience required.
• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.
• Ability to effectively communicate with customers, peers and management.
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

Professional Requirements:

• Minimum of 2 years of luxury retail experience
• Valid passport required, subject to International and/or Domestic travel.
• Bilingual in Arabic and/or Korean
• Strong selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week

We Offer:

• Full Time
• Benefits: Medical, Dental, 401K
• Merchandise Discounts (30-40%)
• Paid time off
• Positive work environment
• Sign on BONUS
• Base pay + commission, Sales goals

We are an Equal Opportunity Employer

Note: All candidates will be required to complete a thorough Port Authority Security background check.