Henderson Team Member PT

Champion Xpress Carwash; Galesburg (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Champion Xpress Carwash is seeking a motivated team member to ensure safe, efficient car wash operations and excellent guest service. You will greet guests, guide vehicles, perform safety checks, and help maintain a clean facility in all weather conditions.

Responsibilities include operating tunnel equipment, loading vehicles by size, completing nightly close-down, and training teammates on approved modules. Join a team focused on safety, quality, and guest satisfaction.

Qualifications

• Ability to greet guests and provide service using the 4 Steps of Service.
• Able to lift up to 50 lbs and stand for long periods.
• Willingness to train teammates on approved modules.
• Knowledge of safety procedures and car wash operations.

Responsibilities

• Greet guests as they approach the car wash tunnel.
• Safely guide and load each vehicle per size.
• Perform safety inspections of vehicles before wash.
• Handle tunnel equipment and adjust settings as needed.
• Complete nightly close down checklist.
• Maintain a clean, organized car wash facility.
• Follow safety procedures and use protective equipment.
• Assist in cleaning the facility and loading supplies.

Skills

Guest service

Safety awareness

Physical stamina

Team trainer

Customer greeting

Conflict resolution

Ladder safety

Equipment operation

Tools

E-stop knowledge

Ladder use

Tunnel equipment

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.