Help Desk Technician Power Systems Group Auburn, AL

Jamdanceacademy; Auburn (AL); On-site; USD 56,000 - 79,000; Full time

Benefits offered by this job

Mentorship

Benefits

Job summary

Power Systems Group in Auburn, AL is hiring a Help Desk Technician to scale its technology platform and act as a pivotal engineer in protecting uptime and performance. The role emphasizes mentorship, benefits, and Auburn, AL flexibility within a fast-growing team.

The candidate will own technology-system lifecycles, monitor Splunk budgets, and push robust Windows Server changes in a controlled way, supporting rapid yet safe rollbacks and continuous learning.

Qualifications

• Willingness to commute to Auburn, AL or work flexibly as needed.
• 1+ year experience steering technology projects end to end.
• Fluency in Splunk.
• Growth mindset and openness to constructive feedback.
• Detail-oriented with a commitment to accuracy.
• Experience with Windows Server is ideal near Auburn, AL.
• Proven follow-through, measured in shipped outcomes.

Responsibilities

• Ensure code quality through automated linting, testing, and static analysis
• Own the full lifecycle of technology systems from prototype to production
• Identify bottlenecks and propose architectural improvements proactively
• Watch Splunk error budgets and pump the brakes before Auburn, AL burns through them
• Catch the Splunk race conditions that surface under Auburn peak traffic
• Champion engineering excellence and continuous learning within Power Systems Group
• Trim Power Systems Group's cloud bill by right-sizing the DHCP infrastructure in Auburn, AL
• Push Windows Server changes safely behind flags so Auburn, AL rollbacks take seconds

Skills

Project management

Growth mindset

Detail oriented

Communication

Analytical thinking

Tools

Splunk

Windows Server

Job description

Power Systems Group is scaling its technology platform across AL, and the Help Desk Technician we hire becomes one of its load-bearing decisions. Set the $56,000 - $79,000 aside a moment and the technology ownership alone makes this Power Systems Group job worth a serious look.

Key Responsibilities

• Ensure code quality through automated linting, testing, and static analysis
• Own the full lifecycle of technology systems from prototype to production
• Identify bottlenecks and propose architectural improvements proactively
• Watch Splunk error budgets and pump the brakes before Auburn, AL burns through them
• Catch the Splunk race conditions that only surface under Auburn peak traffic
• Champion engineering excellence and continuous learning within Power Systems Group
• Trim Power Systems Group's cloud bill by right-sizing the DHCP infrastructure in Auburn, AL
• Push Windows Server changes safely behind flags so Auburn, AL rollbacks take seconds

What You'll Bring

• Willingness to commute to Auburn, AL or work flexibly as needed
• 1 or more years steering technology projects end to end
• Fluency in Splunk earned the hard way, not just from a tutorial
• A growth mindset and openness to constructive feedback
• Detail-oriented approach with a commitment to accuracy
• Proven aptitude for Windows Server, ideally near Auburn, AL
• Proven follow-through, measured in shipped things rather than good intentions

Long obsessed with Endpoint Management, Power Systems Group has turned an Auburn office into one of the hands-on centers of technology innovation in AL. Our team in AL keeps a running list of what we'd do differently, and we actually act on it.

At Power Systems Group, $56,000 - $79,000 is just the opener; the mentorship, benefits, and Auburn, AL flexibility are where the offer gets good.

The Power Systems Group team is scaling in Auburn, AL, and we are hiring for it now.