Help Desk Technician- MIDS - TS/SCI W/ POLY

General Dynamics - IT

Annapolis (MD)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

401K with company match
Comprehensive health and wellness
Internal mobility team
Professional growth opportunities
Cutting-edge technology

Job summary

General Dynamics - IT is seeking a Help Desk Technician III in Annapolis, MD to provide frontline IT support for networks, desktops, and systems hardware and software. The role emphasizes customer-focused service and rapid issue resolution in a dynamic environment.

Qualified candidates have at least 1 year of related experience and technical training or certification. Security+CE and PWS 9.1 are preferred certs for the position and internal mobility opportunities are highlighted in the benefits

Qualifications

  • Education: Technical Training, Certification(s) or Degree
  • Required Experience: 1+ years of related experience

Responsibilities

  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

Skills

Technical support
Troubleshooting

Education

Technical Training, Certification(s) or Degree

Job description

Help Desk Technician - MIDS

Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter.

HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
WHAT YOU'LL NEED TO SUCCEED:
  • Education: Technical Training, Certification(s) or Degree
  • Required Experience: 1+ years of related experience
Required Certs:
  1. Security+CE
  2. PWS 9.1
GDIT IS YOUR PLACE:
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
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