Help Desk Technician

Energy Innovation Corp; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

NYU Langone in St. Louis is hiring a mid-level Help Desk Technician to own a defined technology pipeline. You’ll have real on-call rotation authority and work across cross-functional teams to deliver secure, reliable IT services.

The role offers a clear career path with a salary range of $65,000 to $90,000 and a tech charter that supports collaboration and growth. The position emphasizes autonomy, leadership, and practical end-to-end project experience in a fast-moving environment, with on-site

Qualifications

• Autonomy-rich problem-solving without needing permission.
• Ability to work under tight deadlines in St. Louis, MO.
• 5+ years of end-to-end technology project leadership.
• Strong judgment and independent thinking.
• Proven leadership in mid-level initiatives.
• On-site work in St. Louis, MO or willingness to relocate.

Responsibilities

• Deliver mid-level-quality features within the $65,000 - $90,000 mandate.
• Implement secure authentication and authorization flows using MDM.
• Refactor the technology module NYU Langone has been afraid to touch.
• Enhance test automation frameworks to increase release confidence.
• Mentor the mid-level cohort through their first real AD on-call.
• Explain tradeoffs to technology stakeholders in business terms.

Skills

Autonomy

Problem-solving under pressure

Leadership

End-to-end project leadership

Decision making

On-site collaboration

Job description

Come own the technology pipeline at NYU Langone, where the Help Desk Technician we hire in St. Louis gets real authority and a real on-call rotation. Count it up: 3 years, $65,000 - $90,000, a technology charter, and the kind of NYU Langone growth that compounds.

Key Responsibilities

• Deliver mid-level-quality features within the $65,000 - $90,000 Help Desk Technician mandate
• Implement secure authentication and authorization flows using MDM
• Refactor the technology module NYU Langone has been afraid to touch
• Enhance test automation frameworks to increase release confidence
• Mentor the mid-level cohort through their first real Active Directory on-call at NYU Langone
• Walk technology stakeholders through Multitasking tradeoffs in language NYU Langone execs grasp

What You'll Bring

• Autonomy-rich problem-solving that doesn't wait for permission
• Clear thinking under the kind of pressure St. Louis, MO deadlines bring
• 5 or more years steering technology projects end to end
• Critical thinking skills and sound, independent judgment
• Proven leadership experience guiding mid-level-level initiatives
• Prior experience working on-site in St. Louis, MO, or willingness to relocate

For over 5 years, NYU Langone has built flat-and-fast solutions that help teams in St. Louis, MO get more done. A mid-level title opens doors here, but earning real trust is what keeps them open.

The Help Desk Technician role earns $65,000 - $90,000 and opens doors to cross-functional projects that accelerate your Collaboration and Patch Management growth.

This one is current, freshly dated, and very much hiring.